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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Well i guess things were good up until the time i called customer service. I found out that my order was shipped in a box vs being flowers from the florist. I had the recipient send me a pic and it certainly doesn't look like anything that i would've picked had i known it would look like that. On the order it said nothing to the fact that it was a ups delivery and for the shipping/handling why didn't the order say that it was to be delivered that way. In my previous comments i had said "great experience no issues...hardest thing is what to pick :)" but now that is revised to say i was not happy with the purchase.
Mom loved the flowers we sent for Christmas and New Years! Thanks for the email confirmation when they were delivered, helps keep us in the loop from 1,000 miles away. Great service, beautiful flowers.
I didn't like being surprised with that 15 dollar "handling" fee. Plus i paid the extra 5 dollars for speedy delivery but it still took almost 5 hours for the product to be delivered.
I ordered online and was stunned when I saw the picture of the flowers. There were a few stems in one third vase of water.the flowers hadn't even bloomed. It look terrible I was embarrassed.I called Emily in customer service and she promised me that the correct flowers would be sent by a local florist not ups. She also upgraded my order. She was very understanding! I look forward to seeing the new flower arrangement.
Paid almost $90 for flowers, I'm ok with paying $90, but the flowers my girlfriend received was a very poor version of what was described. It did not look close to the picture or description provided online. I could have went to a local grocery store and gotten a better arrangement for $20. I've ordered flowers online for delivery many times before with other sites and even with fromyouflowers.com but have never been so disappointed. If I could share pictures to go with this comment I would.
I tried to contact you and the phone number said it was no longer in service. My friend sent me a picture of the flowers sent and they were pitiful. They didn't look anything like the picture that was bright and Cheery. It looked like the florist just gathered up leftovers and let her child arrange it.
Whoever the florist was in that city that it was delivered in probably shouldn't be used again.
I had some issues with the website but it was fixed and worked well and the florist didn't make the flowers look Nothing like the picture posted. They was nice just was a little disappointed. My daughter loved them that's what counts.
Easy to purchase and create an account. Really impressed with mobile site and functionality. Flowers that arrived were substituted with ones she is allergic to. Purchased a balloon to meet the minimum delivery fee but it was not delivered with flowers.
The flowers arrived frozen and dead. I was not happy as these were for our wedding anniversary. I asked for and received a refund.
Love the Google Wallet Checkout
Easy - reasonable prices - same day delivery; be sure to ask for the same number of flowers that are shown in the picture
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members