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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Stacey U.
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I have had the WORST service that I have ever expereinced with all the flower delivery companies that I have encountered. I will not be using your flower delivery service again, nor recommend it.

Date of experience: January 8, 2015
Edwin Q.
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January 8, 2015

Date of experience: January 8, 2015
Kathy L.
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I was pleased with my order, but I was disappointed by the delivery cost. It seems that you lower the price but you charge a lot for delivery. Not pleased with that at all.

Date of experience: January 8, 2015
Sara C.
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The flowers that I ordered were not the same flowers that were delivered. Do you replace the flowers on your own?

I've ordered with you guys before and have not had any issues. I like the convenience of ordering via the internet.

Date of experience: January 8, 2015
J F.
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Flowers were delivered quickly the same day
January 8, 2015

Flowers were delivered quickly the same day.

Date of experience: January 8, 2015
DEBORAH A.
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January 8, 2015

Date of experience: January 8, 2015
Galveston G.
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My sister and niece were very pleased with the flowers. It made a nice birthday even nicer.

Date of experience: January 8, 2015
Nancy H.
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Shopping experience is good so far, we will wait and see what twell the arrangement came and it was a littletter sparse
Not like the picture shown, also it was to be delivered during business hours 9 a.m. To 5 p.m., my daughter left her office at 5 p.m. And the delivery person had to call her, so they were late.
I wanted it delivered to her office as a surprise and he had to take it to her home instead. A little disappointing!

Date of experience: January 8, 2015
Renee T.
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They were not the beautiful true pink as shown on the website, but white with pale pink centers. A couple of the roses have slight browning edges. They are large, full roses, they do smell wonderful, were delivered at a good time and the card was perfect.

Date of experience: January 8, 2015
K P.
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For starters the weather was not the best, it was really cold, then I realized that UPS was delivering by 5pm which was not what I was expecting. The people I sending too work out of town from where they live so when they got the flowers it was 6:30 at night in 34 degree weather. The roses looked more pink than purple and I ordered purple but then I got a really amazing text message from my friend the next day and it seems that the flowers had perked up by the following evening. They really made her day! If there happy then I am happy. I don't think I will be ording from this company again though.

Date of experience: January 8, 2015
SAM M.
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The delivery was prompt and convenient
January 8, 2015

The delivery was prompt and convenient. I was just a bit disappointed in the arrangement though. There weren't as many plants as I would think to be considered a "best value."

Date of experience: January 7, 2015
tbrk E.
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One of the most frustrating experiences
January 8, 2015

One of the most frustrating experiences. Didn't receive my delivery on time as guaranteed, was told I'd be contacted the next day...wasn't. Received no discount on the day late order. Their guaranteed delivery just means guaranteed to be delivered somewhere, not necessarily the place you specify.

Date of experience: January 7, 2015
Yali R.
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Made the ordering pretty easy
January 8, 2015

Made the ordering pretty easy.

Date of experience: January 7, 2015
Tina e.
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Easy
January 8, 2015

Easy. Daughter said they were lovely.

Date of experience: January 7, 2015
Juanita W.
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I was expecting red roses not white
January 8, 2015

I was expecting red roses not white. I thought roses are always in seasons

Date of experience: January 7, 2015
Peter L.
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January 8, 2015

Date of experience: January 7, 2015
john w.
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Thanks for responding so fast
January 8, 2015

Thanks for responding so fast. Surprised me. I will use you guys again.

Date of experience: January 7, 2015
Toney X.
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Last time i placed an order i was charged for same say delivery however it was not delivered within that time frame and scheduled for delivery 2 days later! All i was offered was a $20 gift card. Then i decided to use this gift card and when the item was received it did not appear to be what i ordered. The photo displayed 6 roses and she received 4 without a colored vase as displayed in the photo. This is definitely the last time i will be shopping with you guys. I tried twice and was unsatisfied by both attempts.

Date of experience: January 7, 2015
wendy W.
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The flowers were not all same as picture and did not get the balloon at all that I paid for

Date of experience: January 7, 2015
Vicki W.
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Overall an excellent experience, especially getting the e-mail delivery confirmation after each order was received by the recipient. There was one substitution I was not expecting, however, in that an entirely different type of plant grouping was sent for one of the orders - a succulent dish garden instead of a European dish garden. As it turned out, the recipient was very pleased. However, although I understood local availability might dictate substitutions, it was a significant difference from what I ordered and I was surprised I wasn't notified there would be a change.

Date of experience: January 7, 2015