On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
This was my first order, but will definitely NOT be my last. Fast, friendly service at a great price!
I did experience some issues with my delivery, but I am happy to report once I emailed customer service they were quickly resolved.
Handling charge was a surprise THE FLOWERS DID NOT LOOK LIKE PICTURE AT ALL A LOT LESS LOWERS
Thank you for the response, I have updated my review.
Initially I had ordered a bouquet to be delivered on Jan 7th, alas, it did not make it on time. However, I found customer service to be extremely gracious in offering a complimentary upgrade and including a note of apology. Despite the hitch in delivery, I would order from this site again, the flowers were absolutely beautiful!
I order from you twice. Once for a funeral. It came decorated for Halloween to the church. Unapproprite. The other order was for Christmas. I ordered hollyberries and flowers were delivered.
Good so far
I ordered a specialty item - flowers that were in the shape of a birthday cake and they called and said no one in my delivery area could make that centerpiece. The fact that it was different and not your typical vased arrangement was the only reason I purchased the item. I could have stuck a bouquet of flowers from Giant Eagle in a vase and gave it to my mother and saved $30.
Very disappointed
My flowers were for a friend who's mother passed away. They were to be delivered on Wednesday. I called my friend that night and he said that they were never delivered. I called customer service and they said they were delivered and signed for. I told them that was incorrect. My friend and his family were home all day. They said that they would call the florist in the morning and call me back. At noon, I still hadn't heard from customer service. I called them and they asked me to hold so they could call the florist. They came back on the line and stated that the florist would re-deliver the flowers with a "more reliable" driver.
No one mentioned anything about compensating me for the hassles I went
Through. Not that I was looking for one but at least they could have offered.
I will never buy from this company again, nor recommend them!
It was very easy placing an order online, especially for same day delivery. They had just the gift I wanted to send.
I ordered with Fromyouflowers all the time! You guys are great!
I later saw the flowers I ordered at my friends house and I was disappointed. I looked so small. And I ordered the deluxe.
FYF was so helpful! I have ordered several times now and the orders were just beautiful. I will definitely order again.
I paid for the extra money for the morning delivery and the flowers didn't arrive until 6 in the evening. Not only that but they were not the same flowers that I ordered. I will not refer anyone to this company, nor will I continue to use it.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members