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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Dianna R.
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Good experience
January 9, 2015

Good experience. Quick and easy. Hope the flowers are as pretty as the service is good.

Date of experience: January 9, 2015
Chad R.
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Ordering was the best looking and cheapest I have found. Hopefully if will look this way when delivered.

Upon delivery the flowers did not live up to the standard that the picture made it look like. Not even close. There was so much green plants and not enough flowers. I even chose the upgraded more expensive version to hopefully have the arrangement look better. The description said as close to the picture as possible. The arrangement I received was not that close. Not for paying the upgraded price.

A few of the flowers were already wilted and looked bad. A few of the green plants in the arrangement were already dying, or had leaves that look bent. I have pictures if you need/want to see them.

I would recommend this site by price because it was the best I could find, but I will not be recommending you guys for flower quality. It was pretty poor.

Date of experience: January 9, 2015
Emily B.
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January 9, 2015

Date of experience: January 9, 2015
john c.
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You guys are quick and convenient
January 9, 2015

You guys are quick and convenient. Flowers are beautiful and last.

Date of experience: January 9, 2015
PatriciaDorothy T.
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Your price was great
January 9, 2015

Your price was great. Better than some of the other sight.

Date of experience: January 9, 2015
John V.
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...
January 9, 2015

Date of experience: January 9, 2015
linda P.
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Wasn't pleased with the way it was presented
January 9, 2015

Wasn't pleased with the way it was presented. Just thru some candy bars in a basket... I thought it would have been a bouquet. Too much money for that.

Date of experience: January 9, 2015
Brenda H.
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You offer no other entry for marking satisfaction with deliver and product...since this will not be delivered until the 28th of January, I have no way of knowing if I'm satisfied or not...I've never used your service before and will state with honesty and assurance that if the product you deliver is a "wow" factor to the receiver, I will use your service and of course if it is not...this will be the one and only time...I'm really hoping for a satisfactory outcome, of course. Thank you for contacting me and for removing the extra "expedited" fee...your explanation is understood but I apparently missed the area of choice for that benefit as delivery any time during the day would have been acceptable to me and I would have selected that rather than another $4.99 in delivery fees.

Date of experience: January 9, 2015
Lynne g.
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Ordering from out of state is not easy
January 9, 2015

Ordering from out of state is not easy. You never know the quality of the order. My daughter told me the flowers are beautiful and that makes me happy

Date of experience: January 9, 2015
Eva K.
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Easy very easy excellent service thankyou very beautiful flowers

Date of experience: January 9, 2015
Andrew Z.
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I really hate how you don't get the final price until you review the order. This seems incredible misleading and if I wasn't in a hurry I would've shopped elsewhere

Date of experience: January 9, 2015
Cindy M.
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For the florist designed bouquet
January 9, 2015

For the florist designed bouquet - it would be nice to be able to suggest some flowers (like daisies/gerbera) or give the customer some choices to indicate their preference. After delivery comments: I would still like to be able to have some input into the flowers used on the florist choice design bouquet and it would also be helpful to be able to receive an image of the arrangement that was sent. I don't order flowers for myself but as gifts to friends and family who live a great distance away from me. Other than that, my sister said the flowers were fresh and alive when she received them (great job - since it was the coldest day in January and the delivery service had to leave them on her porch). She seemed happy to have received them and that was my purpose, to make her smile. Thank you!

Date of experience: January 9, 2015
Trisha F.
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Flowers were ordered on 1/7/15@ 10am MST and expedited service and same day delivery was ordered. Flowers were not delivered until 1/8/15 at 5pm MST. I contacted customer service who refunded the expedited fees and issued a $10 gift certificate on a future purchase. I appreciate the apology and the steps taken to make the order right, however, the flowers were time sensitive and needed to be delivered on the date requested.

Date of experience: January 9, 2015
cynthia G.
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Very good
January 9, 2015

Very good

Date of experience: January 9, 2015
Thomas K.
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My flowers were for my anniversary
January 9, 2015

My flowers were for my anniversary. Order was placed that morning, flowers weren't delivered until the following day. I understand things happen, and I'm not mad. It was just the first time I used your company. Flowers were beautiful, just received the day after our anniversary.

Date of experience: January 9, 2015
Kisha B.
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I thought the flowers were smaller and less full than how it appeared online. I also thought the processing fees were very expensive to the point of being deceptive. My order went from $27 to $44.95

Date of experience: January 9, 2015
Scott M.
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Everything was taken care of as promised!
January 9, 2015

Everything was taken care of as promised! :)

Date of experience: January 9, 2015
Mike W.
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I ordered flowers for my mother-in-law's birthday. They were received on time and she said they were beautiful. I got a good price and good service.

Date of experience: January 9, 2015
Betsy U.
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I gave you the zip code up front, but I had to type in all my billing info before seeing the full charge. Irritating! Won't be back.

Flowers were lovely though, the recipient was pleased, and the delivery time perfect.

Date of experience: January 9, 2015
Amy O.
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January 9, 2015

Date of experience: January 9, 2015