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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Sean S.
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Thanks awesome and quick
January 11, 2015

Thanks awesome and quick.

Date of experience: January 11, 2015
Barbara B.
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Easy!
January 11, 2015

Easy! Now hoping the piece is as pretty as it looks on delivery.
Thank you

Date of experience: January 11, 2015
Patricia H.
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Website is a bit stressful due to 3 crashes during order.

Date of experience: January 11, 2015
Shari G.
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Very Easy!
January 11, 2015

Very Easy! Better than FTD site that keeps kicking you out... Will use this site to order flowers from now on provided that when they get them, they are beautiful and I am sure that they will be! Thank you!

Date of experience: January 11, 2015
Cheryl T.
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The flowers received did not look like the flowers pictured, it looked like only 1/3 of the # of flowers were used in the vase. It was not in a tight bunch as pictured, they were loose and didn't include all the types of flowers either. That part I can look past, seasonal, but the arrangement disappoints me. It didn't look like what I picked out.

Date of experience: January 11, 2015
sharon k.
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I paid for guaranteed delay within 4 hours and it didn't show up until 10 hrs later. I caked customer service 3 times and they kept saying it was on its way and never refunded my my for guaranteed delivery. In an not a happy customer. It was for anniversary thank you for ruining it

Date of experience: January 11, 2015
cheryl G.
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January 11, 2015

Date of experience: January 11, 2015
Elizabeth W.
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January 11, 2015

Date of experience: January 11, 2015
Rossana Y.
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I ordered flowers to be delivered on 1/9/15
January 11, 2015

I ordered flowers to be delivered on 1/9/15. I received a call on that day that the delivery would not be made however they would upgrade the arrangement free of charge and deliver the following day. I requested a re-imbursement of the $4.99 that I paid for a delivery prior to 12pm as this was not going to be happening; customer service agreed. I have yet to see this re-imbursed. I also pain $10 for chocolates that were never received. I am very dissappointed and unsatisfied with this service.

Date of experience: January 11, 2015
Linda T.
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My friend called me crying when she received the flowers. I have no doubt that they were beautiful. I didn't even have to ask her. She was so happy. Thank you again.

Date of experience: January 11, 2015
Karen C.
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January 11, 2015

Date of experience: January 11, 2015
Marisa P.
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January 11, 2015

Date of experience: January 11, 2015
Washington
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Absolute worst
January 11, 2015

Absolute worst. Ordered a funeral arrangement from them notified by email 1 hour before that they couldn't fill the order. I had paid extra for expedited guaranteed delivery. My incident is not isolated. http://from-you-flowers.pissedconsumer.com/

Date of experience: January 11, 2015
Mary S.
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January 11, 2015

Date of experience: January 11, 2015
Joni T.
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It was simple
January 11, 2015

It was simple. If the flowers look good upon delivery I expect this will be my new preferred site!( this was my comment BEFORE I saw the flowers)

After I visited my mom at the hospital and saw the flowers- I was very disappointed. I order the "premium/ large" flowers. There were a dozen stems BUT they looked like a bunch of green sticks in a vase. None of the flowers were open. 3 days later... they still look like a bunch of green sticks with a little purple... they didn't / haven't bloomed. Other people have brought her flowers, the $19.99 kind from Costco that are beautiful- I spent almost $60 for a bunch of green twigs in a vase that were delivered. Huge disappointment. Going to go back to 1800flowers.

Date of experience: January 11, 2015
Tim R.
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Ordered same day paid extra order came a day late
January 11, 2015

Ordered same day paid extra order came a day late

Date of experience: January 11, 2015
Diane J.
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Love your website and the awesome pricing and selection of same day flowers. Can't be beat!

Date of experience: January 11, 2015
Maribel L.
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It was simple and had no difficulties finding what I needed.

Date of experience: January 11, 2015
Jawanday B.
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January 11, 2015

Date of experience: January 11, 2015
David Y.
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The individual florist who fulfilled this order in the Allen Park,MI area should be commended. The arrangement was beautiful with many flowers in full bloom and many buds for flowers opening later. My in-laws chose this arrangement as one of the few that they wished to take to their home after the services and enjoy the memory of their loved one for days after.

Date of experience: January 11, 2015