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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Eileen F.
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Happy with your service and the website was easy to use.
Thank you.

Date of experience: January 12, 2015
Miranda M.
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Very easy to use site and good selection
January 12, 2015

Very easy to use site and good selection

Date of experience: January 12, 2015
Jennifer h.
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Nice site easy to access
January 12, 2015

Nice site easy to access.

Date of experience: January 12, 2015
Sum D.
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Overall, not the best transaction
January 12, 2015

Overall, not the best transaction. I had requested (and paid additional) for the order to be delivered prior to noon and the flowers barely made it by 3:00pm which is when my girlfriend leaves from work. They did promptly refund the additional I paid to have delivery guaranteed before noon, but that really isn't the point. I realize this company utilizes local florists but I contracted fromyouflowers.com to meet my needs and my needs were really not met. She is at least happy with the arrangement and customer service responded to my inquiries promptly. I may try them again, but I would not go out on a limb to recommend them.

Date of experience: January 12, 2015
bernadette a.
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Made shopping for flowers for my mother's funeral easy. Arrived on time and looked exactly as pictured.

Date of experience: January 12, 2015
Don L.
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...
January 12, 2015

Date of experience: January 12, 2015
JP E.
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January 12, 2015

Date of experience: January 12, 2015
Serena Z.
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The plant wasn't like it was in the picture but it was still pretty. Thank you

Date of experience: January 12, 2015
Bou B.
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Its been very easy and streamline thus far
January 12, 2015

Its been very easy and streamline thus far. Hoping for the delivery and quality to be the same.

The flowers arrived on time and were gorgeous. I am very impressed and will definitely use you guys again!

Date of experience: January 12, 2015
Betsy E.
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Thank you for your explanation of the added fee at the end of my transaction. It makes sense. I don't order flowers that often and was not aware of the practice.

Date of experience: January 12, 2015
Connie Z.
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Thank you for all the beautiful flowers
January 12, 2015

Thank you for all the beautiful flowers

Date of experience: January 12, 2015
John C.
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The online experience was great, the delivery was within the desired time frame, the balloons were wonderful, and the bear looked great. My only issue was with the appearance of the flowers. The flowers themselves look good but the filler that was in the online picture didn't look anything like the product that I got. I got very little greenery (or whatever you call it) and about 6 inches of roses sticking above that. I don't think this is your companies issue but more the florist that you went through.

Thank you for your services and sorry about the complaint.

Date of experience: January 12, 2015
sally h.
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Quick and easy
January 12, 2015

Quick and easy

Date of experience: January 12, 2015
virginia b.
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January 12, 2015

Date of experience: January 12, 2015
Amanda F.
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I closed out of the site thinking the shipping was way to much, but then got a code for free shipping so I came back! Thanks

Date of experience: January 12, 2015
Mike B.
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Quick and easy to use web site...
January 12, 2015

Quick and easy to use web site...

Date of experience: January 12, 2015
ASHTON C.
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January 12, 2015

Date of experience: January 12, 2015
shawn n.
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January 12, 2015

Date of experience: January 12, 2015
Charlene F.
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I placed a time sensitive bouquet order and it was never delivered. It's been a week later after a couple calls to your customer service and I still yet have not been reimbursed. I was under the impression From you Flowers was a reliable source for flowers according to the person who referred me to this company, sadly I found this to be one of the worst experiences while flower shopping.

Date of experience: January 12, 2015
Robert V.
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January 12, 2015

Date of experience: January 12, 2015