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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The order wasn't delivered on the same day though it was a birthday gift! So time mattered here.
I paid for same day delivery -
though the customer service rep was nice and responsive, no one went the extra mile to help and make this happen and didn't offer any refund on same day delivery fee or the fact that the delivery wasn't on time
I have done these orders in the past and this is the first time it happened
Most reasonable
Found what I needed immediately, and ordering was very easy and flower arrangement was beautiful.
After receiving the flowers, my wife was displeased with flowers were in full bloom and already starting to due on the outer edges, ands was not aesthetically pleasing. We called the Hummelstown florest and was met with a nasty attitude telling my wife that it was her husband's problem for buying from a fake web sight. After this my wife told me never to get anything from Hummelstown florist. All I wanted them to do was send a fresh replacement.
I'm from a small town and my parents still live there. I wasn't sure if your company delivered to these towns or not so I was really surprised to see you did.
After I did my order I went ahead and proceeded; then received a follow-up email with my order information. I realized that I didnt change the name of the person to receive the flowers to my Mom; so it was still showing me as the recipient. I emailed the company right away, not sure if I would get any kind of response. And within probably 20 minutes I had an email saying my order had been updated and the name switched; that individualized response let me know someone actually read the email and took care of it.
My Mom received her flowers at work today and loves them. THANK YOU! You are my new go-to company
Delivery was delayed but compensation and apology was provided and recipient was very happy with
The flowers.
Was not delivered on time. Was upgraded to a nicer arrangement, but was two days late
The only reason that we ordered flowers from your company was because same day delivery was guaranteed. That did not happen. We ordered on Saturday morning before 10 a.m. They were received at 7 pm on Monday night. Highly disappointed. Would have simply gone with a different company if we knew this ahead of time. We were refunded the minimal same day delivery fee, but had we know it would take this long to deliver then we would not have spent any money. Although the flowers were ultimately delivered, I feel justified in asking for a refund. Please call me at *******928 at your earliest convenience.
Thank you, Andy Miller
Good selection. Quick and easy to order. Delivered plants and flowers were exactly as pictured on the web site. The florist doubled bagged the order to keep the order protected from the extreme cold.
Looking forward to see if the product is as good as it looks online. Appreciate same day service they friend they arrangement was sent to sent me a pic of basket. Was surprised at the lack of fruit in the basket. The pic online showed a full basket with fruit and snacks. The basket was half full was surprised at what was delivered.
The flowers were not delivered same day as requested. They were sent the next day and I was offered an upgrade which was nice. Don't like the $14.99 delivery charge - won't pay it again - will just use a local shop with free delivery
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members