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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Christine S.
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Your site is very difficult to use
April 8, 2020

Your site is very difficult to use. At first the "token" would not work. I went through the process three times. I entered my order twice and was asked for the address twice. By the time I finally finished this simple order, the order could not be delivered this week. The delivery is now not until 4/7. This purchase was a frustrating experience. I hope the product is excellent when it finally arrives.

The recipient reported that the plant arrived today, April 7, and they are looking forward to when the plant(s) bloom.

Date of experience: April 8, 2020
wendy s.
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Fast, easy service
April 8, 2020

Fast, easy service

Date of experience: April 8, 2020
Randall W.
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The flowers were delivered today but dang the flowers had gotten really hot somewhat wilted not very happy this was the first flowers that I sent to the very special lady I would have hope for a better 1st impression of course she didn't complain but it is what it is I'll buy from once more if they are wilted I won't do it again

Date of experience: April 8, 2020
Trish M.
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The pictures of the flowers received looked great and delivered in a great time frame. I thought the delivery cost was quite high, but went with them due to a discount and Rakaten cash back,

Date of experience: April 8, 2020
Crystal C.
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Beautiful flowers!
April 8, 2020

Beautiful flowers!

Date of experience: April 8, 2020
Lynette R.
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Fastest delivery for blue roses!
April 8, 2020

Fastest delivery for blue roses! Thanks :)

Date of experience: April 8, 2020
Kathy R.
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Was a 90th bday gift to brighten my moms special day since due to corona virus her party was cancelled. She told me these flowers were magnificent! You made my moms 90th birthday amazing!
Thank you

Date of experience: April 8, 2020
Katie M.
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Would be appropriate to estimate/identify service/handling fee prior to last screen...usually adds $15 which can be significant.

Date of experience: April 8, 2020
Pamela I.
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The flowers were not delivered until 8pm and not sure where they were delivered. They just showed up on the porch after the neighbors were contacted if they had seen them. The delivery was late. By the time she got the flowers her birthday was almost over.

Date of experience: April 8, 2020
Janet P.
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Easy, available on date requested, nice selection. Thank you!

I was very disappointed in the flowers that were delivered to my friend for her birthday. The arrangement was not attractive, did not resemble anything that was advertised, and did not look fresh (she sent me a picture immediately after receiving the arrangement). I realize that sometimes florists do not receive fresh flowers on Monday (the day of the birthday), but I would have preferred that your company not say that they could deliver on that day than send a lower quality arrangement.

Date of experience: April 8, 2020
Marlette E.
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Great Experience
April 8, 2020

Great Experience. Flowers were beautiful and delivered during the allotted time given.

Date of experience: April 8, 2020
Kelly N.
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Went ok Except I did not realize it would be delivered through the mail. I just thought it was a delayed delivery because of the coronavirus stuff

Date of experience: April 8, 2020
Catherine K.
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Thank you
April 8, 2020

Thank you. Facility should have been notified that it was delivered. It wasn't found until I called to inquiry about its delivery.

Date of experience: April 8, 2020
Jacque V.
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It's hard to tell how your service is until I see the flowers. Your website was good

Date of experience: April 8, 2020
Jason L.
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Very easy, great selections, and delivery to remote locations! Very Nice!

Date of experience: April 8, 2020
Janice p.
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Had to purchase the premium item for this zip code arrangement was very small

Date of experience: April 8, 2020
kim C.
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Easy to order and was so happy same day delivery was available.

Date of experience: April 8, 2020
Cheryl S.
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I sent four people flowers a week ago and all said the flowers were beautiful!

Date of experience: April 8, 2020
Marianne H.
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Sent them to my niece, it is a sad time for her. Arrived beautiful and made her smile. She was very pleased. Sent me a pic, I was pleased as well...simply beautiful. Thank you:-)

Date of experience: April 7, 2020
Jennifer D.
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My sister was so surprised to receive the arrangement I ordered from
Fromyouflowers. Com. The ordering process was really easy and the delivery arrived on time per the time slot I selected. I will definitely order more fesh flowers from this site. Thanks!

Date of experience: April 7, 2020