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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jen T.
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I submitted my order at 1pm for same day delivery
January 16, 2015

I submitted my order at 1pm for same day delivery. Confirmation was provided it would be delivered by 5pm. At 4pm I rec'd a call from the local florist filling the order stating they had just rec'd it, and would normally have left it unfilled for the day (they were closing) but saw it was a birthday order and wanted to make sure that my gift for my wife's "special day" was taken care of. After talking at me for almost 20 minutes explaining the nitty gritty details of how sites like yours are a rip off and I'm only hurting local florists and my pocket book, she asked me to pay an additional $10 for "evening delivery" as they were now having to stay late and fill the order, then deliver it. Just wanting to have my order filled, I paid it. But I will never be using your site, or that local florist ever again. EVER.

Date of experience: January 15, 2015
John B.
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Great selection, great prices and the site was easy to use!

Date of experience: January 15, 2015
diana L.
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I was very impressed with you guys
January 16, 2015

I was very impressed with you guys. I really appreciate the quick response to my email and getting my delivery date changed. The florist was able to get my flowers delivered that day to the right address where my mother was working and I loved how beautiful the bouquet was. I will definitely use you and your services again in the future.

Date of experience: January 15, 2015
Terry W.
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January 16, 2015

Date of experience: January 15, 2015
Kathy N.
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January 16, 2015

Date of experience: January 15, 2015
Sallie T.
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January 16, 2015

Date of experience: January 15, 2015
Nancy C.
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January 16, 2015

Date of experience: January 15, 2015
marcia c.
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I would use this company again
January 16, 2015

I would use this company again. My mother was very pleased.

Date of experience: January 15, 2015
Mathew X.
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January 15, 2015

Date of experience: January 15, 2015
Franky G.
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The item that was ordered was not delivered in the time requested and paid for. The item was delivered mid afternoon. I disappointed with the serviced that was provided.

Date of experience: January 15, 2015
Joe R.
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January 15, 2015

Date of experience: January 15, 2015
Deborah N.
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January 15, 2015

Date of experience: January 15, 2015
Jenn Y.
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January 15, 2015

Date of experience: January 15, 2015
Serena X.
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I sent my sister a bouquet for her birthday
January 15, 2015

I sent my sister a bouquet for her birthday. She loved it and the price was reasonable. They delivered it on time too. She sent me a picture of the arrangement and it was different than what was shown online. It was still pretty but not to the standard of the picture or the arrangement in the picture.

Date of experience: January 15, 2015
Collyn Y.
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Great!
January 15, 2015

Great! Handwriting on card was very poor.

Date of experience: January 15, 2015
EiRio Q.
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FromYouFlowers couldn't find a florist to make the delivery on the date I wished it to be delivered. They contacted me with a sincere apology, made the delivery the following day with an apology to my friend, AND upgraded the basket at no charge to me. I am completely satisfied!

Date of experience: January 15, 2015
Lorie B.
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Very nice site
January 15, 2015

Very nice site. Easy to use. Flower arrangement was beautiful!

Date of experience: January 15, 2015
Becky V.
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Liked the ordering, delivery and the flowers
January 15, 2015

Liked the ordering, delivery and the flowers. I however was really surprised to see the large delivery charge. I had not seen it listed anywhere. Maybe I missed, but it practically doubled the price of the flowers. A disappointment for sure.

Date of experience: January 15, 2015
charles h.
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January 15, 2015

Date of experience: January 15, 2015
Christy K.
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Great job
January 15, 2015

Great job. I entered one digit wrong on the delivery address order, called the 800# to get it changed and it was delivered to correct address on time.
Thanks!

Date of experience: January 15, 2015