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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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M S.
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It was very easy and quick
January 17, 2015

It was very easy and quick. Even though I did not personally see the arrangement, the receiver told me it was gorgeous and was very pleased with it. I definitely would use this florist again.

Date of experience: January 17, 2015
Charles A.
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Feedback was quick
January 17, 2015

Feedback was quick

Date of experience: January 17, 2015
Alessandra G.
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Where should I start...
January 17, 2015

Where should I start... My shopping experience at the website was fun and easy but once I placed the order, the nightmare began. I paid for same day delivery and that never happened. Then I contacted Customer Care to follow up on my order and they were very apologetic and said they had reimbursed me for the additional express delivery fees and as a sign of gratitude to my patience and understanding they
"upgraded" my order. Next day, after a whole day waiting, the flowers arrived a few minutes before the office was closed and for my disappointment the bouquet looked bad. Some flowers were already dead and the ballon was barely inflated. If that was the "upgraded" service then I could never imagine what the regular service would look like. I had very high expectations of this place but sadly I didnt get what I paid for. First and last time shopper here. My advice, try to find your very local Florist Shop. They will deliver what they advertise.

Date of experience: January 17, 2015
A W.
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...
January 17, 2015

Date of experience: January 17, 2015
Barbara Y.
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Good selection, delivery price a bit higher than other floral sites.
Arrangement was not received in the best condition.

Date of experience: January 17, 2015
Peggy U.
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Very reasonable prices and lovely flowers
January 17, 2015

Very reasonable prices and lovely flowers.

Date of experience: January 17, 2015
RSAVAGE F.
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FAST AND QUICK LOVED IT
January 17, 2015

FAST AND QUICK LOVED IT

Date of experience: January 17, 2015
al m.
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So far I am satisfied with the experience
January 17, 2015

So far I am satisfied with the experience. I did have a problem ordering flowers previously so a follow up would be great. The original order was never received. They were left outside on the front step and disappeared. They did deliver a 2nd shipment. The people I dealt with (Jeanette L, Melanie C, Kelly T) were very kind and professional. I wouldn't hesitate to use their services again.

Date of experience: January 17, 2015
Victoria X.
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January 17, 2015

Date of experience: January 17, 2015
Russ B.
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Easy site to order from...
January 17, 2015

Easy site to order from...

Date of experience: January 17, 2015
Frank T.
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January 17, 2015

Date of experience: January 17, 2015
Christine W.
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January 17, 2015

Date of experience: January 17, 2015
Jerry P.
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Quick, simple and easy
January 17, 2015

Quick, simple and easy.

Date of experience: January 17, 2015
Laura c.
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Thank you for waiving the delivery charge!
January 17, 2015

Thank you for waiving the delivery charge! I will be back!

Date of experience: January 17, 2015
shelley n.
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Very easy and quick
January 17, 2015

Very easy and quick

Date of experience: January 17, 2015
ziad o.
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January 17, 2015

Date of experience: January 17, 2015
Kenneth B.
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The flowers received didn't look anything like the picture online but at least my girlfriend limed them.

Date of experience: January 16, 2015
Chris L.
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January 17, 2015

Date of experience: January 16, 2015
Janice R.
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January 17, 2015

Date of experience: January 16, 2015
Donna K.
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January 17, 2015

Date of experience: January 16, 2015