On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I love that you offer morning delivery!
I cannot imagine a more satisfactory experience and am absolutely thrilled with the quality of the products.
Good site, well designed, nice products, but handling fees way to high...almost 50% of the entire purchase. Not worth it!
Very easy to navigate. Great check out.
Thank you for the quick response to my query. Helped me place the order in time. Also appreciate the waiver of shipping charges.
Very upset that I paid a extra $4.99 for early morning delivery and my order was delivered at 1:25pm. Also my arrangement was beautiful but missing a few things that was in it which was the purpose of me wanting this certain arrangement and I paid extra $3.00 each for latex ballons and when I recieved it one of them was already deflated. I jus wasn't impressed especially with the price I paid for everything :/
You were the cheapest so I commend you for that...and the flowers were beautiful. But the service fees charged are exorbitant.
Very easy.
Flowers I ordered were delivered a day late. Delivery attempt on first day was not possible due to it being a gated community. I e-mailed that day to let them know that it wasn't a gated community, then I had to call the next day to tell them about it not being a gated community (I was put on hold for an exceptionally long time). I will never use this site again.
The ordering part was quick and easy (and overall not a bad price, shocked by the surprise $15 handling fee but alrigt.) The problem was with the delivery time. I placed the order at 7:45am est. When I was unable to obtain confirmation via the track your order option by 12pm est, I called the service number. Thomas (who was very polite) asked me to hold while he confirmed with the florist. I was told that as the order was unable to be delivered before noon in the time zone the order was to go to, they would reimburse the delivery fee and it would definitely be there by early afternoon. When I checked with the recipient at 5pm their time, the flowers were JUST being delivered (by most people's definitions this would be either LATE afternoon or early evening.) Bottom line. Yes the flowers were delivered, but only after surprise fees, having to track an order, and feeling lied to by customer service regarding delivery time. Maybe things will be better for those not needing same day service (ie: deaths that you can't schedule.)
I thought I ordered purple flowers & got pink instead. But they were still beautiful.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members