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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Great prices and easy checkout
I think that it should be possible to use 2 codes. Offering free shipping should not negate previously available offers.
Despite paying extra for guaranteed noontime delivery, the package was not delivered on time. Two e-mails were poorly responded to, but the customer service representative was helpful upon calling.
I liked the turn around time.
I would like to qualify my 1 star rating on price. The reason for the 1 star was based on the fact that I paid additional for early delivery which did not happen. Now, this was not your fault, but rather the fault of the florist who you subcontracted with. I know it is only five dollars, but it would have been nice had the florist been honest and owned up to their problem and refunded that money as a gesture rather than lie and keep that fee.
The large shipping and handling fee at the end caught me by surprise. With the other fees associated with delivering in today and within 4 hours, it seemed pretty high. But should be totally worth it if the flowers arrive on or before the max time (4hr) allotted.
My flower order experience was not pleasing at all. I originally ordered the flowers for my mother's birthday and wanted them delivered to her job as a surprise. I paid an expedited delivery fee so that the flowers would be delivered to her before 12 pm. I waited until about 1 pm before I called your office, because the delivery still had not been made. The lady that helped me gave me the impression that it's wasn't a big deal. If it hadn't been my mother's birthday I would have cancelled the order and asked for a refund.
This was my first time ordering from you, but this experience was so upsetting, in the future, I will take my business elsewhere.
I liked your selections but I don't like the hidden fees (tax,delivery fee). Its not fun having to keep changing bouquets because of finding out the total price at checkout. I was also disappointed in the delivery time. I stated that it was a business, so it should have been delivered before 5. But they did not get there till around 6.
I ordered Deluxe roses but was billed for Premium, a difference of 14 dollars. I couldn't get the system to change Premium back to Deluxe, so I paid 14 dollars more than I wanted to, but I didn't have time to call to get it straightened out. In the future, i will order from a local florist.
Good prices
Only issue was - I had something order but did not have a log on - when I created an account my cart was empty and I had to redo order
Ordering process and delivery worked great. My friend sent a picture of the flowers and I was very disappointed by the size. I ordered the largest arrangement size And it looked like she received the smallest one.
I would have to get more involved with the order process if I were to use you again.
The price was excellent if I had gotten the size I had envisioned.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members