On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Customer service was very pleasant and help so much!
I love that the flowers are very affordable and there are a lot of choices.
Good
Never knew you existed until I looked on the internet,.Loved your many options to chose from., will deffinatly be back
The person I sent the flowers too sent me a picture, and they were terrible, the yellow roses were browning, the lilies were only buds, it was just terrible,and the person who delivered them was very snotty,and very rude,when my friend had mentioned that the flowers were not exceptable for what I paid for them.
The flowers were not delivered the day they were suppose to be delivered. I did get a call stating they would go out the next day. It was disappointing but everything else went well.
Great
Thank you for the good service
Fast & Easy to order online, but I will NOT use this site again. I ordered Love You Beary Much with expedited delivery by Noon & 5 assorted colors balloons. The Bear was cute, but stained on the back, after 3 calls to customer service the delivery came just after 4pm & there were no balloons. Customer Service on the phone was great...They agreed to refund the expedited delivery fee, since it arrived after 4pm & $15 for the balloons ordered, but not delivered & gave me an additional discount & apologized. I would have preferred to have my order correct & on time! It does not matter if your service is good, you disappoint when you use florists that can not fill the order as promised. This is my first & LAST time using fromyouflowers.com.
My initial order was misquoted, but customer service promptly addressed the situation and sent me a gift certificate. This was an unexpected quick response to my concern and very much appreciated!
The flowers were delivered on time and they were beautiful.
Great on the purchase side of things. Was disappointed that the description didn't fully work match the product that was received.
Smooth
Original delivery was very unsatisfactory...I ordered a Premium arrangement...it was 9 tulips (one half dead)/ no greenery/ silly bow.
I called and provided a photo to document my concerns. Without hesitation, the ordered was replaced with a proper flower arrangement.
I appreciate your immediate response.
Very fast and easy
Last minute order, next day delivery - everything so smooth - delivery right on time, basket looked great - Perfect!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members