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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Pennsylvania
1 review
1 helpful vote
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I ordered a floral arrangement and half the flowers were dead. I called and was told that they would compensate me for half the order.

Date of experience: February 11, 2015
Darlene H.
0 reviews
0 helpful votes
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I love the selection and the special deals that are offered. Thank You!

Date of experience: February 11, 2015
Donna T.
0 reviews
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Ordered flowers for my aunt's 84th birthday
February 11, 2015

Ordered flowers for my aunt's 84th birthday. She didn't receive them until almost 5:00 p.m. She received the flowers on Friday evening and had to throw them out by Monday. They should have lasted much longer than that. She was disappointed thinking I had forgotten her birthday and then flowers that didn't even hold up 3 days on top of that. I called customer service only to be told that if I wanted an earlier delivery time I would have had to pay an additional fee. Ridiculous. My aunt lives in a small town. There's no reason those flowers couldn't have been to her sooner. Don't think I will use you guys again. There are other options that provide a better experience.

Date of experience: February 11, 2015
Veronica W.
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The flowers arrived on time and the arrangement was beautiful.

Date of experience: February 11, 2015
Brian T.
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February 10, 2015

Date of experience: February 10, 2015
David G.
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Wasn't at all pleased with my first experience
February 10, 2015

Wasn't at all pleased with my first experience. I paid for expedited service, which meant before 12 p.m. Not only did the vendor miss the expedited time but did not get to the end user until just after 6 p.m. Of that day. I believe vendor should be let go from the network and they not only displayed inadequate service and obviously lack of attention to detail not to be able to service the requirements. I would not recommendI believe vendor should be let go from the network and they not only displayed inadequate service and obviously lack of attention to detail not to be able to service the requirements.

Had it not been for the exceptional customer service I experienced I would have not come back. The consistent interaction and follow up was nothing less than exceptional and the customer service is definitely an asset to the overall experience and the only reason why I would even consider coming back to this website for another purchase. Customer service did attend to my dissatisfaction with a credit of not only the expedited service that I paid for but also for future purchase, it was little consolation for what turned out to be a full day of frustration and concern however, kudos to them for addressing it quickly and fairly.

Date of experience: February 10, 2015
Bob D.
0 reviews
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February 10, 2015

Date of experience: February 10, 2015
Chris D.
0 reviews
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February 10, 2015

Date of experience: February 9, 2015
Virginia W.
0 reviews
0 helpful votes
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I've been ordering from From You Flowers for a while now and have been very happy with everything that I have ordered. With my family living so far away, it's a great way to keep in touch and let them know we are thinking of them. Every item I've ordered has been delivered and received on time and in good condition. I will continue ordering from From You Flowers - using the internet is so handy because I can pick and choose from so many choices. Good Job!

Date of experience: February 9, 2015
Linda S.
0 reviews
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My sister received her birthday flower in the afternoon, not a problem. She loved the arrangements, they were the Christmas with green ornaments. Really nice and flowers were lovely.

Date of experience: February 9, 2015
Jack G.
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Two seperate orders to two seperate places, one several hours late so I had to deliver them myself that evening, and the other didn't make it at all, and had to be delivered the following week.

Date of experience: February 9, 2015
Theresa N.
0 reviews
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Flowers looked nothing like the picture on the computer. Nice but not what I paid for

Date of experience: February 9, 2015
Merm D.
0 reviews
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February 9, 2015

Date of experience: February 9, 2015
Billy D.
0 reviews
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February 9, 2015

Date of experience: February 9, 2015
Penny F.
0 reviews
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February 9, 2015

Date of experience: February 8, 2015
Madison W.
0 reviews
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February 8, 2015

Date of experience: February 8, 2015
Bobby G.
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February 8, 2015

Date of experience: February 8, 2015
Joe B.
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So how could i have saved10.00 when you charge me14.95 for shipping and handling? I understand the tax which in unavoidable but really,14.95 for shipping and handling? Really? Plus the flowers cost49.00 with a google discount of only10.00? Im not so sure if i saved anything. I only chose you over Proflowers and the other competitors thinking you would be cheaper. Apparently not. Just the same in comparison. I should have to pay for the same flowers no more than50.00. Tops. So, the next order of flowers will be either from myself or another vendor.
Joe Bravo

Date of experience: February 8, 2015
Chris K.
0 reviews
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February 8, 2015

Date of experience: February 7, 2015
Orly s.
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I placed my order based on the PICTURE I saw on line. When the flowers arrived, I asked the recipient to send me a picture of what was delivered. It was a much skimpier version of what I saw on line. I was disappointed.

Date of experience: February 7, 2015