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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jessica L.
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Great :)
February 18, 2015

Great :)

Date of experience: February 17, 2015
Zonya L.
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I appreciate the customer service
February 18, 2015

I appreciate the customer service. I provided the incorrect date when first ordering. Called customer service and they were able to change the date without any problems. The CS representative had kind and professional phone etiquette.

Date of experience: February 17, 2015
Sharper m.
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Flowers looked great and lasted over 1 week
February 18, 2015

Flowers looked great and lasted over 1 week. Impressive!

Date of experience: February 17, 2015
shonda Q.
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I was not happy that the flowers I ordered for my wife's birthday were not delivered to her directly. I had to go get them and give them to her. I paid for a service that was not executed in the manner I presumed. It put a damper on the whole day I had planned.

Date of experience: February 17, 2015
Kimberly S.
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February 18, 2015

Date of experience: February 17, 2015
bobbie C.
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Quick,and reasonable.awesome flower choices.my sister enjoyed her flowers but said that most died with in 2 days. :(. over all a great company

Date of experience: February 17, 2015
Sheila T.
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It was really easy to order but the quality of the flowers were a little poor, some look like they were smashed against something, but it's okay.

Date of experience: February 17, 2015
M Z.
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February 18, 2015

Date of experience: February 17, 2015
Ashley N.
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February 18, 2015

Date of experience: February 17, 2015
Nancy B.
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Very easy to order, great pricess
February 18, 2015

Very easy to order, great pricess. Terrific flowers

Date of experience: February 17, 2015
chanda m.
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February 18, 2015

Date of experience: February 17, 2015
Kimberly K.
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I didn't think the size of the bouquet matched the picture I was presented- that was my only issue.
They were very helpful and even offered to upgrade it further for not being able to meet the original delivery window.

Date of experience: February 17, 2015
Sharon H.
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I am always pleased with the ease of shopping on this site and quality of items purchased.

Date of experience: February 17, 2015
Jeremy B.
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February 18, 2015

Date of experience: February 17, 2015
iftikhar a.
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Good Service i like it
February 18, 2015

Good Service i like it

Date of experience: February 17, 2015
James P.
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Bait and switch
February 18, 2015

Bait and switch. Order not as described. Bs substitution policy. I had to explain their 100% satisfaction policy and refund.

Date of experience: February 17, 2015
Jennifer O.
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My aunt got out of the hospital from open heart surgery and I hadn't been able to make it to visit her. I wanted her to have flowers the day she got home, and very soon because I felt so bad. I didn't even order 4 hour delivery, and within 2.5-3 hours she had her flowers! She sent me pictures and they were absolutely beautiful. They bloomed exactly like the picture on the website. I will definitely be re-ordering from here the next time I need to send flowers. Thank you!

Date of experience: February 17, 2015
Amanda Q.
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Horrible bouquet arrived two days late
February 18, 2015

Horrible bouquet arrived two days late. Looked nothing like pictures led me to believe it would, had about seven flower stems total, and this was after it was "upgraded" because they failed to deliver it on the correct day...

Date of experience: February 17, 2015
Veronica S.
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February 18, 2015

Date of experience: February 17, 2015
Tim J.
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Delivered same day, great prices, before 5 as stated, beautiful arrangement. I will be using this service again for sure.

Date of experience: February 17, 2015