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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The order process and satisfaction with delivery were very good. However, several days afterward I found out from the recipient that what I ordered was not what he received. I had ordered the "Junk Food" basket and had chosen that specifically because this individual does not eat any of these types of foods. The basket that was delivered, although very nice, did not contain or look anywhere like the one I ordered. I did not contact Customer Service because it was several days later that it was brought to my attention.
Easy site navigation. Amazon payment option should facilitate billing information. This did not happen. I did not see when I placed my order with expedited next day shipping early Friday morning that the flowers would not be delivered until Tuesday afternoon. Very disappointed.
If the flowers get there in the morning as requested then my shopping experience would have been great!
Delivery was on time and flowers were arranged beautifully,
Service were excellent
Loved the variety and the price! A free I confirmed that flowers had arrived they sent a picture. The arrangement looked nothing I ordered I was very disappointed!
Nice selection of flower arrangements to choice from, had hard time choosing which one I wanted! Nice prices also!
I had a next day delivery and you flowers saved the day for me! Thank you- You Flowers!
I bought the Premium Flower arrangement and the price I paid for the PICTURE of the product I received, was fine. The product I RECEIVED was NOTHING like the picture. The actual product I received on Friday February 13,2015 had 3 red roses, 13 pink baby carnations, and 18 white daisy chrysanthemums. Today is Wednesday February 18,2015 and ALL three roses and one bunch of 4 carnations are dead. YES, the vase is full of water and YES, I followed the directions with the food.
I know this is not fromyouflowers.com directly, but this florist they did business with, in my opinion, did not deliver on what I purchased.
I do believe that fromyouflowers needs to vet the florist they do business with better to ensure that the customers are getting the bouquet pictured.
The best
The flowers were very pretty my fiancé loved them. Although I paid extra for it to be delivered before 12:30 pm. I phoned up the customer service at around 12:50 and was told the flowers were still in the truck to be delivered which was quite annoying as I was about to get my flight from London to the US and wanted her to receive them before I got on the flight. They did manage to get them to her just before I got on the flight so in the end it all worked out.
Easy and convenient for me since I am not in the same state. Thank you.
Very efficient web site...easier than any of the others I tried.
Flowers were really nice but the vase was not exactly what was pictured. Ordered at around 1am but was not provided any updated delivery information until it was delivered at around 3:40pm. The timing ended up working out at the office they were being delivered to but it was cutting it close. Overall, it was a pretty good experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members