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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Julie W.
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February 18, 2015

Date of experience: February 18, 2015
Robert S.
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February 18, 2015

Date of experience: February 18, 2015
Elaine B.
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OK, not to happy, number one when you shop you have to fill everything out including the gift card before the site will tell you how much it will be. Then I decided on some flowers, within my budget and it told me I had to spend $15 more for them to deliver so I looked again and chose something more expensive and picked same day, I never got a conformation so I called. The guy put me on hold for about 4 min. Not to bad. Then he spoke to the florist and there was some mix up and they did not deliver my flowers. So they would include a note with the flowers when they are delivered. That was not done and I suppose when they went to my sister's house they knocked and no one was home so they just left them on the porch. It was very late when she got home. She said they were nice. They were suppose to refund my card $10 for the mix up. Have not seen that yet. Very disappointed with the whole experience. I believe next time I will just cut out the middle man and call a local florist.

Date of experience: February 18, 2015
Melanie R.
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Good selection, quick check out
February 18, 2015

Good selection, quick check out. Site is well designed, not confusing.
My mother was speechlessly impressed with the bouquet I send for her birthday.
It could be a little less on the pricey side.
Using you I paid double for something I have done elsewhere for the same amount of flours and also a beautiful arrangement.
Just wanted to try out something different.
Will recommend, but including that very expensive.

Date of experience: February 18, 2015
jonathan E.
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Great!
February 18, 2015

Great!

Date of experience: February 18, 2015
Rick T.
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Very user friendly so now we see how the delivery and product does but so far definitely 5 stars and thank you

Date of experience: February 18, 2015
Debra J.
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February 18, 2015

Date of experience: February 18, 2015
Betty C.
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February 18, 2015

Date of experience: February 18, 2015
Preethi U.
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Too good
February 18, 2015

Too good. Whatver is shown in picture they delivered the same quality

Date of experience: February 18, 2015
Gareth P.
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February 18, 2015

Date of experience: February 18, 2015
Eric R.
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Paid for an upgrade that looked like it came from Safeway. The box of chocolates, basically everything was beyond subpar for what I paid.

Date of experience: February 18, 2015
ann m.
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It was ok
February 18, 2015

It was ok

Date of experience: February 18, 2015
Robin B.
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Orange was in the name of the arrangement I picked out and the only orange was the ribbon wrapped around the vase. They did give me a small refund and gave me a credit towards my next purchase.

Date of experience: February 18, 2015
Heather D.
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The reason that I have changed my ratings is because I still haven't received confirmation that my order has been delivered and it was over a week ago. Really bad

Date of experience: February 18, 2015
Angela Z.
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Placing order is easy
February 18, 2015

Placing order is easy. I'm waiting to see how the delivery will be.

Date of experience: February 18, 2015
kristin E.
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February 18, 2015

Date of experience: February 18, 2015
julisa d.
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February 18, 2015

Date of experience: February 18, 2015
Ismael P.
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I'm every satisfied with this...
February 18, 2015

I'm every satisfied with this... But the credit thing expired to quick

Date of experience: February 18, 2015
Liza Q.
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Customer service representative was wonderful
February 18, 2015

Customer service representative was wonderful.

Both recipients enjoyed their flowers!

Thank you!

Date of experience: February 18, 2015
Andrew W.
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February 18, 2015

Date of experience: February 18, 2015