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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Nice products, easy ordering
Ordering online was simple and easy. The flowers were delivered the same day with no issues. I would definitely order from this site again.
Hope this works
Came on time looked great
Easy to select and complete my purchase. Thank you.
I will never use you all again. I placed a same day delivery and a few hours later received a call stating that it would not be delivered. The rep did not offer to refund delivery charge. I was expecting them to be delivered the following morning, but they were not! Called and emailed " customer no service", they said they would check and get back to me, did not. Called back about 2 and the rep only said he was sorry, and did not help any! Offered to refund delieveres and offered a 20% discount after I said something, I never received the discount. The flowers arrived about 230, which was to late! You all totally blew it, it was the first time I used you and it will be the last! I will continue to use the local florist.
The recipients couldn't rave enough about beautiful the arrangement was.
Very good easy to navigate Flowers weren't what i ordered vase was no where near what i ordered. Let me ask this whats the sense of looking at a nice arrangement if thats what isn't going to arrive? From now on i go to the florist pick out what i want and bring it myself to persons house.
It was very easy to use.
Shopping was easy. Early delivery is key on whether I purchase from you flowers again. Ordered 10 days prior to delivery date. Thanks.
My order was marked "same day delivery" and it was not delivered that day. It wasn't delivered until late the next day. I paid for TWO balloons to be included with the basket, and only ONE was delivered. I bought a candy basket, and the basket delivered included bags of chips and packages of cookies. I was VERY unimpressed. Will never order from here again.
Horrible. Ordered the flowers at 7 am on Feb 6,2015. Paid for same day delivery. Upon receipt of the order it said "expected delivery time between 8am - 6pm ". By 730 my flowers still had not been delivered. When called customer service was told they had been delivered already and that the florist was closed and it was too late for them to call and they would follow up in the morning. My family called me 35 minutes later to let me know the florist had called them and said they were on there way. Had my family waiting outside of the house at 9pm at night for the bouquet. They were told they made the bouquet upon receiving the order and got it out asap. How is that possible when I have receipt saying paid at 715am and they are delivered at 9pm? When called customer care to tell them not only was the manner of delivery unacceptable but what was delivered was in no way shape what I ordered. I got a semi apology and went back and for on email. At first was given a ten dollar coupon. Pointless I will never use these services ever again. I was then told that id get a 50% refund. When I asked to have the florist pick up the product and refund all my money so I can seek services elsewhere I was told a 50% discount. Fine, whatever beyond so frustrated and embarrassed. After checking final bank statements was five $20.00 back. NEVER AGAIN WILL I TRUST THIS COMPANY WITH SUCH IMPORTANT MATTERS
Very easy to follow - professional website I SENT THESE FLOWERS FROM ENGLAND TO MY SISTER IN WILMINGTON N.C. WHO HAD HAD A BAD ACCIDENT. SHE WAS DELIGHTED WITH THE FLOWERS AND SAID THEY WERE BEAUTIFUL. SHE ALSO SENT A PHOTO OF THE FLOWERS SO THAT I COULD SEE FOR MYSELF.
I AM NOT LIKELY TO USE YOU AGAIN UNLESS I SEND FLOWERS TO FAMILY IN US.
I DID FIND IT A BIT ON THE EXPENSIVE SIDE BUT WANTED TO ENSURE THAT THEY WERE GOOD.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members