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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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henry z.
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February 18, 2015

Date of experience: February 18, 2015
Rachel O.
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February 18, 2015

Date of experience: February 18, 2015
Mona Z.
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February 18, 2015

Date of experience: February 18, 2015
Earlene U.
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February 18, 2015

Date of experience: February 18, 2015
Sarah F.
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Coupons would be nice, a little pricey
February 18, 2015

Coupons would be nice, a little pricey. The flowers were not of the best condition. They were on the wilted side when they were delivered. I was a little sad about that

Date of experience: February 18, 2015
Scott O.
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My aunt loves the flowers, your service was far better than flowers.com and I've been looking for a replacement for a couple of years now. I think I found it! Excellent flowers, Excellent price excellent delivery!

Date of experience: February 18, 2015
william o.
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February 18, 2015

Date of experience: February 18, 2015
Phillip F.
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February 18, 2015

Date of experience: February 18, 2015
TW Q.
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February 18, 2015

Date of experience: February 18, 2015
Cindy S.
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February 18, 2015

Date of experience: February 18, 2015
Jennifer L.
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February 18, 2015

Date of experience: February 18, 2015
Front D.
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February 18, 2015

Date of experience: February 18, 2015
Leah F.
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I order flowers from this site for my mother's birthday. The flowers were delivered in a timely manner. My biggest disappointed is that I spent $60 on flowers and the arrangement looked nothing like the picture online. They didn't even use the same flowers that were in the picture. The filler they used in the arrangement looked like branches chopped straight off holly bushes, complete with berries. I feel like I could have bought flowers from a grocery store for less money and had my boyfriend (who worked at a flower shop for 5 years during Valentine's day and Mother's day) put the arrangement together. I probably should have done that anyway. Overall, I'm satisfied because my mom was surprised and loved the flowers, but I probably won't use From You Flowers again.

Date of experience: February 18, 2015
Michelle K.
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The flowers I ordered were not the flowers delivered. I contacted customer service using email and did not receive a response.

Date of experience: February 18, 2015
kyle b.
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Great company!
February 18, 2015

Great company! Great prices

Date of experience: February 18, 2015
Cheryl R.
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February 18, 2015

Date of experience: February 18, 2015
Lettie J.
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The item I ordered is not what I recieved
February 18, 2015

The item I ordered is not what I recieved. When I called to bring the issue to your attention I was told the local florist did not have the correct flowers and substituted. I picked the paticular arrangement for its color, light purple, what I recieved was pink. It was for a funeral for my favorite aunt. Not only was the color wrong, but the flowers where not the right flowers, carnations verses roses. I was very disappointed. I should have been notified ahead of time to approve or dissaprove the change. It was not acceptable. You offered me a %50 discount on the cost of the arrangement. I felt I should not have to pay for it as it was not what I ordered. I have yet to recieve the discount. Very poor customer service!

Date of experience: February 18, 2015
denise a.
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The site was easy to navigate
February 18, 2015

The site was easy to navigate. The real test would be whether the flowers are delivered as ordered. I used a different company last year and it was a horrific experience.

Date of experience: February 18, 2015
D C.
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Everything about this order was fine except for the delivery time. I wanted the order to be delivered on a Sunday which said it could be done as long as the order was placed before 1 pm. which it was. I got a call about an hour later saying that my order could not be delivered because the florist was not available. I appreciate the call but it was a inconvenience for me to have the flowers delivered the next day. I asked if they could be there by the morning and I was told yes. My order did not arrive to the recipient until late in the afternoon. I was very disappointed by this.

Date of experience: February 18, 2015
Deborah A.
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February 18, 2015

Date of experience: February 18, 2015