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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Delivery was awful. Driver kept calling recipient to inform her that he was coming, going to be late, not going to make it on time, and then he was arriving one minute before closing. The flowers I ordered looked nothing like what was received. Called customer service and was told there was no one I could speak to, they only deal with orders. Called back after receiving numerous emails to contact a supervisor. Did and to his credit, he did apologize and offer a refund. Also offered a credit to use for a future order...probably will not use.
I was not happy that the flowers were not delivered on the day I requested. I was also not notified that they would not be able to deliver on that day. When I called customer service to check on the status she was sympathetic to me. I was told it would be upgraded to the next size and it did not look like it was upgraded and that I would receive a $20 gift card, which I have yet to receive. All in all, it was not a very good experience to order online and not sure I would do it again.
Beautiful arrangements! Everything I wanted including a balloon! Thank you so much!
Easy to follow. But please mention shipping and handling a little earlier bef checkout. Thanks.
Flowers were somewhat underwhelming for the price i paid.
This was the easiest and best way to send flowers to someone staying at a Rehabilitation facility Not near their home. The flowers were delivered right to her room quickly and efficiently and they were just what was ordered. I will definitely order from you again. Many thanks!
I was disapointed of the flowers received. I ordered Valentine's flowers at the florist's discretion and I expected some red or pink flowers but the ones I received were very pale lavander color-great for a funeral arrangement but not for valentines.
Flowers although acceptable were not those displayed on web page.
Flowers were delivered on time, flowers wilted in 3 days, called customer service, gave me a discount. Slightly hesitant to use this service again.
I had paid for and requested same day delivery and was charged a small fee, I contacted customer service when the flowers were not delivered as scheduled and was refunded the small fee. I felt pretty good about the service until I saw the order. My order included an "up-size" in product, but once my wife brought the flowers home from work the day after delivery I was extremely disappointed. The flowers only stood about three inches above the glass vase and overall was not larger than a softball. My wife was happy to receive flowers and would not complain, but I was embarrassed when I saw the product. I hope this helps you improve. I think my order was around $60 and what was delivered was worth about $20.
Online ordering was easy and the flowers were delivered within the window promised. My friend really enjoyed the beautiful flowers and vase.
I DIDN'T GET EXACTLY WHAT I ORDERED DUE TO FLOWER AVAILIBILITY AT THE FLORIST. THE ARRANEGMENT WAS STILL NICE.
Very informative and helpful
My delivery was two days late and I ordered and paid for my flowers two days before I requested delivery. I was very sad and disappointed with my experience through fromyouflowers.com. They were very quick to respond via email when I addressed my issues but my flowers I had ordered were still two days past my sisters birthday.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members