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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Keith H.
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Was not a good experience at all
February 19, 2015

Was not a good experience at all. Paid for the premium flower arrangement which didn't look any better than what was pictured online which is the mid level arrangement. Then the flowers themselves lasted less than a week. Have gotten better looking and longer last flowers from the Buy For Less grocery store for a whole lot less money. About $40 less. The delivery itself was messed up. Paid the extra money for delivery before noon. At 12:15 still no flowers so I called in. The lady I spoke with was nice and said that the flowers didn't go out that morning, which I already knew since they hadn't been delivered, and was refunding the express fee. Was told at 12:22 that they would be delivered within 2 hours. At 3:30,3 hours later I called back and complained some more because I have seriously had better service, flowers, and delivery from the grocery store here. Was told $10 coupon for my next purchase would be emailed to me, an it was. However, I have used 5 or 6 different services now and because this is honestly the worst service I have had I will not be using the "number 1 rated" online flower company again, nor will I recommend them to anyone else.

Date of experience: February 18, 2015
Debbie B.
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So easy and a great selection
February 19, 2015

So easy and a great selection. Thank you

Date of experience: February 18, 2015
Alison G.
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I managed to complete ordering in one attempt!
February 19, 2015

I managed to complete ordering in one attempt! Hooray!

Date of experience: February 18, 2015
ashley e.
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February 19, 2015

Date of experience: February 18, 2015
April W.
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February 19, 2015

Date of experience: February 18, 2015
Mia M.
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Great Fast service and delivered exactly what I ordered...will order again!

Date of experience: February 18, 2015
zhakiya a.
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Amazing
February 19, 2015

Amazing

Date of experience: February 18, 2015
Rose C.
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My nice service indeed
February 18, 2015

My nice service indeed. Area was in a lot of ice and snow and flowers still got there in a timely manner. Very pretty flowers! Very satisfied customer.

Date of experience: February 18, 2015
Bridgette H.
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Super fast delivery, and it was important that the item get there that day.

Date of experience: February 18, 2015
rosa h.
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February 18, 2015

Date of experience: February 18, 2015
Regina S.
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This was for my mother's 80th birthday...
February 18, 2015

This was for my mother's 80th birthday...I paid for early delivery (before noon) but they weren't delivered until 2:30pm so my mother wasn't home when they arrived! I was give a credit for the "late" delivery, but this really ruined the surprise! Just disappointed!

Date of experience: February 18, 2015
Suzanne C.
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So far so good, I will wait to see what the final product looks like before I decide if I'm going to order again.

Date of experience: February 18, 2015
Tammy H.
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February 18, 2015

Date of experience: February 18, 2015
Kathleen M.
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February 18, 2015

Date of experience: February 18, 2015
Brian D.
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Seamless procedure
February 18, 2015

Seamless procedure. My name is Brian. On the card it was misspelled as "Brain". Kind of funny, but not very professional.

Date of experience: February 18, 2015
Vic Z.
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Please leave more room for message on card
February 18, 2015

Please leave more room for message on card. Otherwise, very good.

Date of experience: February 18, 2015
Deanna A.
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Instead of it being a surprise delivery, because it was delivered late (even though I PAID for an early delivery) I had to ask my daughter to contact her mailroom to see if it was delivered. Basically missing the delivery time ruined the surprise of the flowers. The flowers were beautiful and she loved them but I was counting on the surprise.

Date of experience: February 18, 2015
Bill Y.
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February 18, 2015

Date of experience: February 18, 2015
tara f.
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February 18, 2015

Date of experience: February 18, 2015
Ken M.
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February 18, 2015

Date of experience: February 18, 2015