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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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LINDA S.
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So far, the price, selection have been very reasonable.

Date of experience: February 20, 2015
todd v.
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February 21, 2015

Date of experience: February 20, 2015
Michelle R.
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I ordered a deluxe bouquet and got the bottom line
February 21, 2015

I ordered a deluxe bouquet and got the bottom line. There was only 1 lily & 1 rose in the vase. I contacted customer service immediately and they refunded 25% of the purchase price. However, I am now receiving an email saying that refund comes in a form of a store credit. I do not want a store credit. I want it put back on my credit card. I have contacted customer service regarding this.

Date of experience: February 20, 2015
Susan P.
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The flower bouquet didn't look anything like the one I ordered. I ordered a full, colorful bouquet, but the one received was small and had more green fillers and very few flowers.

Date of experience: February 20, 2015
Megan Z.
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I would like to be able to get the final price (including any fees) earlier in the ordering process
Also, I don't believe the substitution was comparable for what I paid.

Date of experience: February 20, 2015
Shemeika F.
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February 21, 2015

Date of experience: February 20, 2015
Tina L.
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Great selection and super easy to make an order!
February 21, 2015

Great selection and super easy to make an order!

Date of experience: February 20, 2015
Tia B.
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Quick delivery, competurve price
February 21, 2015

Quick delivery, competurve price. Wish arrangement was neater closer to the picture but recipient loved it so I'm happy

Date of experience: February 20, 2015
Denise U.
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I picked the best buy option where the florist designs bouquet. My mom was very pleased.

Date of experience: February 20, 2015
Shelonda H.
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Its great, the flower arrangement that they put together for me was outstanding. The colors and all... Great Service

Date of experience: February 20, 2015
Frank S.
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February 21, 2015

Date of experience: February 20, 2015
Connie S.
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This is my third experience ordering flowers through you. Very nice; thank you. Great service.

Date of experience: February 20, 2015
Belinda D.
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February 20, 2015

Date of experience: February 20, 2015
Matt G.
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February 20, 2015

Date of experience: February 20, 2015
Patricia M.
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Love that you offer lots of color options--that's hard when you have a girl with "blue" as a favorite color. She totally hates anything red and pick is very optional.

Date of experience: February 20, 2015
Sarah J.
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February 20, 2015

Date of experience: February 20, 2015
Carol E.
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February 20, 2015

Date of experience: February 20, 2015
Samuel S.
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Thank You for making my shopping easy..
February 20, 2015

Thank You for making my shopping easy..

Date of experience: February 20, 2015
Debra B.
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Easy to navigate and clearly described options
February 20, 2015

Easy to navigate and clearly described options

Date of experience: February 20, 2015
Timothy Q.
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Initial contact customer service representative hung up on me. Follow-up phone calls were excellent and I received a discount and upgrade when flowers were not delivered on time, even though it was not the company's fault.

Date of experience: February 20, 2015