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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kurran S.
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February 22, 2015

Date of experience: February 22, 2015
Tracy S.
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Nice and easy on line
February 22, 2015

Nice and easy on line
Would've have been nice to know the 14.99 shipping and handling up front with the additional 2.99 for same day, other than that it was just fine

Date of experience: February 22, 2015
janet W.
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I did not see the delivery charge prior to ordering and was surprised that it was so high. I also did not see the same day charge before the accounting. I might have looked further if I had seen these charges up front.

Date of experience: February 22, 2015
Corrina P.
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February 22, 2015

Date of experience: February 22, 2015
Nathalia H.
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February 22, 2015

Date of experience: February 22, 2015
addison J.
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Very easy to navigate prices are outstanding
February 22, 2015

Very easy to navigate prices are outstanding

Date of experience: February 22, 2015
Rebekah P.
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February 22, 2015

Date of experience: February 22, 2015
Audrey A.
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Flowers were placed by the Funeral Home where they could not be missed. The grieving family saw them
Right away and had to see who sent them. The deceased was a military man and the family could not have been more pleased.

This is my first purchase; will not be my last.

Thanks,
Audrey Aldridge

Date of experience: February 22, 2015
Carlos Y.
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Easy
February 22, 2015

Easy. Competitive prices. Would give another star but don't know the final product yet.

Date of experience: February 22, 2015
kelsey H.
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February 22, 2015

Date of experience: February 22, 2015
jose F.
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Great service
February 22, 2015

Great service. User friendly. Good prices.

Date of experience: February 22, 2015
Lisa H.
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February 22, 2015

Date of experience: February 22, 2015
Keyza R.
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February 22, 2015

Date of experience: February 22, 2015
Paula W.
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February 22, 2015

Date of experience: February 22, 2015
Kathy F.
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It was quick & easy
February 22, 2015

It was quick & easy. Good prices.

Date of experience: February 22, 2015
Carolyn L.
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When I chose my gift to order, it stated one price, when I checked out...the price was higher. Even with choosing the "regular" option.
Oh and thanks for that14.99 hidden fee!
Needless to say, I was not happy.
Luckily, my brother is worth it!

Date of experience: February 22, 2015
Gail A.
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Had problems first time I used you site...
February 22, 2015

Had problems first time I used you site...flowers were not what was expected. Trying again due to AMEX offer. On this second purchase, item delivered was not what I ordered, nor reflective of price paid. I ordered a Premium arrangement, specified to be in yellow container with predominately yellow lilies and pink and white roses. Arrangement was sent in "stock" clear container, did have yellow lilies and some pink roses, but the selection was made based on description and picture of a "special" yellow container. I contacted Customer Service and received auto reply that "substitutions can be made", and a $15.00 coupon for my next order. It didn't seem to matter that the YELLOW was quite important in my selection, and the upgrade to premium did little to ensure I got what "was advertised" and shown on website.

Date of experience: February 22, 2015
Tania V.
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The flowers looked nothing like what I requested
February 22, 2015

The flowers looked nothing like what I requested. They were all pink and I received colorful flowers and no lilies!

Date of experience: February 22, 2015
Dawn T.
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Flowers were nice and delivered earlier than I thought. Good job.

Date of experience: February 22, 2015
Connie U.
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February 22, 2015

Date of experience: February 22, 2015