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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Julie K.
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Have never ordered flowers online like this, and we're just really hopeful they will be amazing, for a dear friend who is undergoing surgery this coming week - thank you!

Date of experience: February 24, 2015
Catherine L.
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The process is pretty easy, but I was very disappointed that my delivery was not made on time and I didn't receive a phone call from anyone letting me know what happened. I had to call and inquire. It would be nice if the sender could receive a picture of the finished product by text or email so that you know in the end what you purchased.

Date of experience: February 24, 2015
Kim U.
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February 24, 2015

Date of experience: February 24, 2015
diego r.
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I really like everything, the details on the gifts, the customer service was awesome very polite people, they called me and helped me with what i needed in order to make this special for my girlfriend. Everything was going perfect but Unfortunately the only issue was the delivery. My girlfriend received my delivery but not in a polite way from the person who made the delivery, she said that the driver was not polite, and rude. If they were to be just as friendly from the beginning of the order to the end, I will give them 5 stars.

Date of experience: February 24, 2015
Jeremy F.
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February 24, 2015

Date of experience: February 24, 2015
wanda b.
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Always got my deliveries on time and accurate
February 24, 2015

Always got my deliveries on time and accurate.

Date of experience: February 24, 2015
Ann G.
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Great!
February 24, 2015

Great!

Date of experience: February 24, 2015
Cynthia H.
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Good other than the price which was slightly high for me i was very pleased. My other survey i placed was inaccurate i hit the wrong stars lol...

Date of experience: February 24, 2015
Heidi R.
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I paid the $4.99 for expedited shipping with a guarantee it would be there before noon on the 23rd. It was not and I ended up calling CS 3 times to find out where the flowers were. I was told someone would let me know and that didn't happen until I made my last call and was told I would get an electronic delivery notification. The flowers were not delivered until after 8pm on the 23rd. It irritated me because all I got was a run around and no one could tell me when they would be delivered. It was very unprofessional. I will not be using this service again.

Date of experience: February 24, 2015
John T.
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The floral arrangement is beautiful & I really...
February 24, 2015

The floral arrangement is beautiful & I really appreciated there was one offered in the shape of a Cross. I think this is a meaningful symbol of condolence, hope, & comfort in a time of grief and loss. It's a sign of hope in the face of our own mortality, and also a reminder of our humanity in consideration thereof. Thanks much for the thoughtful offering for sympathy, introspection, & condolence.

Date of experience: February 24, 2015
Marisa B.
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Love it
February 24, 2015

Love it. Third time customer

Date of experience: February 24, 2015
Anna I.
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Extremely bad
February 24, 2015

Extremely bad. Do not recommend.

Date of experience: February 24, 2015
krystl H.
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February 24, 2015

Date of experience: February 24, 2015
Colorado
1 review
2 helpful votes
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Doesn't get the job done.
February 24, 2015

I tried ordering multiple times but got dumped offline. Finally, I was successful. Then, I called the next day to see if the flowers had been delivered. They had not. I canceled the order because my daughter would be leaving school before the flowers arrived. Skip this company and call a local florist.

Date of experience: February 24, 2015
Debbie B.
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February 24, 2015

Date of experience: February 24, 2015
Darlene M.
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Easy and hope the flowers are spectacular
February 24, 2015

Easy and hope the flowers are spectacular. Manager Lost Dutchman RV Resort.

Date of experience: February 24, 2015
Kelli Y.
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February 24, 2015

Date of experience: February 24, 2015
Billy N.
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I ordered flowers for my best buddy who suffered a slight stroke. They brightened his hospital room and a smile to his face. Thank you.

Date of experience: February 24, 2015
delorise h.
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Sometimes, pricing is misleading and confusing
February 24, 2015

Sometimes, pricing is misleading and confusing. However, I think, you're ok. Please keep me posted on delivery tracking.:-) these guys tried their very best to please the customers at all times. Mission accomplished!

Date of experience: February 24, 2015
Thomesha V.
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February 24, 2015

Date of experience: February 24, 2015