On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy to use and figure out which arrangement would be best to send- fast and easy checkout too.
I had issues placing the order on the website, tried multiple different browsers, but it would not let me choose a delivery date. Ultimately had to start over and complete the order on my phone. Also, I paid for expedited morning delivery and the flowers did not arrive until 1PM. I was refunded the expedited delivery fee however, so I am happy with the resolution of that issue. The recipient of the flowers was very happy with the quality of the product, so that was good. In summation, aside from the annoyance of ordering and delivery timing issues, the product was good. Overall service was probably not enough to convince me to order again, but customer service did promptly rectify my issues to my satisfaction.
The basket seemed small for the price. I paid $4.99 extra to have delivery by noon. It arrived after 1pm. It was a good service because I was short on time, but I will e more careful with my future purchases.
So convenient and so simple. The arrangement was delivered on time and was beautiful.
Great
Thank you we'revery satisfied
This was my first time using fromyouflowers. I needed a Sunday delivery and saw your web site. I have had some horrible experiences with florists and deliveries in the past and was hoping this wasn't going to be another one. I was pleasantly surprised when everything went smoothly and my recipient called Sunday afternoon to thank me and tell me how pretty the flowers were. I will definitely be using this site again.
I was disappointed with the flowers I ordered. They were delivered a day before the funeral & I paid extra to have them delivered the morning of the funeral. They were pretty but not what I ordered. I thought the bouquet would be much larger too.
Flowers were delivered a day late so I was upgraded. The flowers were meant to casually say hello to a friend from another state so there was no rush. Customer service was amazing. The flowers were specifically designed by the florist. I wish I could have sent a message to the florist specifying preference on colors rather than the florist just guessing. I'd be careful sending flowers to express condolences and letting the florist choose the colors... They just might end up using yellows or pinks. There is no way to let the florist know "this boquet will be for a funeral/wedding/just because/get well/anniversary/etc.".
Flowers were not delivered on time. I was not contacted that delivery would be late. After I contacted them the response from customer service was great.
Bouquet was late and it was very simple... I paid extra so that it was like the picture and it wasn't
The vase was just a plain clear vase and the description states a pink vase. I feel like i never get what i pay for.
Wanted same day delivery as advertised but couldn't get it. Flower arrangement was very disappointing.
Great. All from my iphone
Very disappointed. Had to call this company 3 different times to get my order delivered. They finally delivered it 3 days later. I would not recommend this company.
Would like to see a picture of the flowers that was delivered. I hope they were fresh and in a nice vase.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members