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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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First time ever using this site. Much easier than tracking down a florist on my own. My wife loved the flowers. I will use them again.
Thanks!
I decided the night before to send my favorite aunt a floral arrangement for her 80th birthday and she couldn't stop raving how beautiful theyear are. Kudos to your company!
Sonja
Great selection of "Man Baskets". It was so wonderful to send something to my husband for our 20th anniversary.
For what I paid to have this delivered by a local florist. I would have paid the same through Proflowers where I normally shop. Thought I would give you guys a try but it didn't save me anything on the delivery charge. I still went ahead and placed the order because of time constraints.
I never received a response from your customer service team when I asked what time the flowers were delivered. Also, there seems to be something wrong with your tracking system.
My experience with fromyouflowers.com was a positive one.
The person I ordered flowers for called to thank me.
The flowers were left outside her door, a rose was wilted.
Great if flowers are as beautiful as displayed and delivered as requested I shall use your service again...thank you
I gave a review that was less than stellar, and somehow it came up as a 4 star review so this is the correct rating.
Thank you for the free shipping
Wrote in comments on a preferred time for delivery. Was messaged back by rep that it was requested. Wasn't an option when ordering. Thank you for the timely response and effort!
DELIVERY WAS GREAT, PARTY WAS NOT PLEASED WITH ITEM RECEIVED
The flower arrangement was beautiful, and delivered the same day which was very important. Would order from you again.
After being double charged for services and fees I wrote emails, called and complained. I spoke to several customer service reps that were not nice or at all helpful. However when I asked to speak to a supervisor, i spoke with somebody who understood their role and deftly managed my upset and disappointment. They offered to send out the original order without the service fees, which I told them was not necessary, I was just satisfied that someone had listened and was going to address the internal problems.
Then I received a call back later on and she said her supervisory team had met and wanted to send out the original order complimentary. I again said it wasn't necessary. She was very gracious and said they wanted to make the best out of the situation and make the delivery and she would even track it and advise when it was delivered. She did. Unfortunately the plant arrived, it was a smashed mess, half wilted.
The arrangement my daughter received looked nothing like the one on the website. Based on the initial cost and all the additional charges, my order ended up being more expensive than I initially expected but when the arrangement did not look anything like what I saw online I was a bit disappointed. However, I was pleased with the same day delivery because we were able to send my daughter flowers on her birthday.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members