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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Rebecca Y.
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Purchased my order for it to be delivered between morning and noon and it was not. Called and talked to customer service and they could not get a hold of the florist. Was called later that day by customer service saying they were sorry and that my order could not be delivered that day. I asked to have them delivered the following day between morning and noon, I was told that they could not guarantee that my order would be delivered during that time frame. The order was delivered after noon the following day. Frustrated with this whole buying experience and to top it off I have to call customer service again because I was told I would be refunded the extra fee for having my order delivered between morning and noon on the original day, still have not received my refund. The company seems to be unorganized and I will not be doing business with them again.

Date of experience: February 26, 2015
David P.
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Excellent service!
February 27, 2015

Excellent service!

Date of experience: February 26, 2015
Gina E.
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The only issue was I couldn't change the zip code because it saves automatically but I emailed customer service and they fixed it right away. Very satisfied!

Date of experience: February 26, 2015
Yen O.
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February 27, 2015

Date of experience: February 26, 2015
Dale H.
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February 27, 2015

Date of experience: February 26, 2015
jeanice a.
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Neice was very pleased
February 27, 2015

Neice was very pleased

Date of experience: February 26, 2015
Diane R.
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February 27, 2015

Date of experience: February 26, 2015
Ken S.
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The only problem I had was that I paid extra for delivery before 12pm, but the flowers were not delivered until 2:30pm. I called customer service and reported the problem and was told I would be credited the extra charge for early delivery.

Date of experience: February 26, 2015
Carmen V.
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February 27, 2015

Date of experience: February 26, 2015
Lori M.
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Easy ordering!
February 27, 2015

Easy ordering! Flowers were not EXACTLY the same, but very similar and the bouquet was really pretty! No problems. Delivered on the day they were supposed to be.

Date of experience: February 26, 2015
Anne M.
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Great, i asked for something "13 " on or...
February 27, 2015

Great, i asked for something "13 " on or in the basket of candy and they wrote 13 on the balloon. The basket was exactly as on website

Date of experience: February 26, 2015
Rick F.
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February 27, 2015

Date of experience: February 26, 2015
Kathy Y.
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I've asked for the flowers that I paid for be sent to my recipient not the dead flowers she received. Once that's delivered we'll see about comments

Date of experience: February 26, 2015
Sylvia G.
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February 27, 2015

Date of experience: February 26, 2015
Jennifer K.
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Thank you fromyouflowers.com!
February 27, 2015

Thank you fromyouflowers.com! I had three sisters who where having surgery consecutively and you made the flower and gift ordering purchase so easy! I would definitely use your services again, as well as recommend you to all my friends and family!

Date of experience: February 26, 2015
Doris D.
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The plant did not look like the one in the pictures
February 27, 2015

The plant did not look like the one in the pictures. Based on the money I spent I would have expected a bigger plant with it being more full. It looked somewhat puny. And I ordered a "thinkin of you" balloon and they gave me a "get well " balloon.

Date of experience: February 26, 2015
Jason L.
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February 27, 2015

Date of experience: February 26, 2015
Kim S.
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February 27, 2015

Date of experience: February 26, 2015
jesse L.
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February 27, 2015

Date of experience: February 26, 2015
Rochelle U.
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Shopping was easy, but I chose $40 item and it is costing me almost $80 to send. That seems high. But I did like that you called me with a question on drop off since the order was going to a college campus.

Date of experience: February 26, 2015