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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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jennifer C.
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My mom loved her flowers, thanks!
February 27, 2015

My mom loved her flowers, thanks!

Date of experience: February 27, 2015
Davis L.
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Overall the online service was easy
February 27, 2015

Overall the online service was easy. My mom really enjoy her fruit basket. I will recommend to family & friends. Thank you & Have a great day

Date of experience: February 27, 2015
Denise C.
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Very upset my parents flowers were left on a porch which is not closed in in the pouring rain and were tipped over by wind. Very unprofessional.

Date of experience: February 27, 2015
Marge Q.
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February 27, 2015

Date of experience: February 27, 2015
Katherine A.
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Excellent user friendly
February 27, 2015

Excellent user friendly

Date of experience: February 27, 2015
Candi U.
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From You Flowers is my "go to" site for the...
February 27, 2015

From You Flowers is my "go to" site for the best quality and service. User friendly website that makes shopping a pleasure.

Date of experience: February 27, 2015
Rita M.
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February 27, 2015

Date of experience: February 27, 2015
Linda R.
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Thank-you for the discounts...
February 27, 2015

Thank-you for the discounts...I am a retired teacher. I received a call the day of the delivery (February 26th). I was told that the flowers that I ordered would be substituted for another bouquet. What could I do? This was not what I expected. I didn't have time to order at another flower company. This was a special surprise for my daughter's birthday. Please look into this matter. Thank-you!

Date of experience: February 27, 2015
Brian K.
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February 27, 2015

Date of experience: February 27, 2015
Logan s.
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February 27, 2015

Date of experience: February 27, 2015
ADRIANA B.
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February 27, 2015

Date of experience: February 27, 2015
Bruce G.
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Went smooth
February 27, 2015

Went smooth

Date of experience: February 27, 2015
JOHN P.
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February 27, 2015

Date of experience: February 27, 2015
Terri L.
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Was really happy until you added the14.99 service charge on the end.:-(
Also the person I sent the flowers to confirmed the arrangement was on the small side even though I upgraded to the Premium arrangement plus added a balloon and box of chocolates. Not impressed.

Date of experience: February 27, 2015
Deb H.
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I was not happy with the delivery fee
February 27, 2015

I was not happy with the delivery fee. When the delivery fee is almost half of the cost of the product that is a little steep.
I am putting NO as my answer to the question below unless you are going to reduce the 14.99 deliver fee.

Date of experience: February 27, 2015
MVill N.
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February 27, 2015

Date of experience: February 27, 2015
Shalonda W.
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February 27, 2015

Date of experience: February 27, 2015
Kristian L.
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February 27, 2015

Date of experience: February 26, 2015
Bambi R.
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February 27, 2015

Date of experience: February 26, 2015
Pam B.
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February 27, 2015

Date of experience: February 26, 2015