On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Poor very poor
Great
Much more affordable than the other sites I looked at. The free delivery coupon was icing on the cake.
Horrible service. Paid extra for delivery by noon and that didn't happen. Plant was not delivered until 7:30PM and was tiny and partial dead. Had to call your customer service twice. First rep named Kathleen was no help what so ever. Second rep named Nicole did help me and promised a new delivery to the funeral site the next day and gave a upgrade on the plant for free. I have no idea what florist you are using in Lenexa, Kansas but I would suggest you stop using them. I won't order flowers or plants thru your company ever again. Was a horrible experience and very embarrassing for me to have a crappy plant delivered for to a family that just lost a loved one.
Delivery always on time
The floral arrangement plant was very rich and healthy looking. They could not have been better. I am very glad we chose your florist. We will definitely choose you again.
There were charges for same day delivery that are not listed while ordering the flowers. I think a more clear explanation during the order process would help.
Should be able to review and edit order before credit card info is typed in.
Flowers weren't as ordered, but it was short notice, so understandable.
Ordered and paid for same day delivery for a birthday. Order was never delivered. Customer service told me multiple times it was going to be sent. Ended up asking for a refund since the birthday was a week gone by and still no flowers.
I have used this site before, and love it!
The flower i ordered did not match the flowers i got. It was a different kind of bouquet, with different flowers than the one i had ordered. Also the vase i ordered said it would be red and i received a clear vase. I paid for what i ordered and expected to receive it, instead i got something different. Very disappointed.
I didn't see the arrangement so I don't know if it was nice but everything else was great
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members