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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Carol M.
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Not completely satisfied
March 3, 2015

Not completely satisfied. I selected to have my flower order delivered before noon which cost an extra $5.00. My order was received in the afternoon. This was very disappointing. This business did not keep
Their word as advertised, and therefore I have lost trust in them and I don't think I would order from them
Again. On the upside, the family receiving the flowers liked them very much.

Date of experience: March 2, 2015
Craig M.
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WAS NOT PLEASE BASKET WAS SMALL FOR $75
March 3, 2015

WAS NOT PLEASE BASKET WAS SMALL FOR $75

Date of experience: March 2, 2015
sue M.
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Disappointed beyond words, did not get delivered same day 4 days later they arrived. Lost the element of surprise and joy for being so late. Utterly disgusted the lack of care from florist involved was awful i change the fact they ruined the day for me. It took 4 phone calls&3 days to fix this nightmare. Very very unsatisfied customer

Date of experience: March 2, 2015
mercedes I.
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The flowers received look different than the flowers ordered online but they smelled great and were still beautiful.

Date of experience: March 2, 2015
Betty F.
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Quick and Easy and the gals loved them
March 3, 2015

Quick and Easy and the gals loved them. Thank you

Date of experience: March 2, 2015
Anna Z.
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...
March 3, 2015

Date of experience: March 2, 2015
Deanna B.
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Awesome!
March 3, 2015

Awesome! The flower arrangement was gorgeous and right on time!

Date of experience: March 2, 2015
Matthew C.
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...
March 3, 2015

Date of experience: March 2, 2015
alexis b.
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March 3, 2015

Date of experience: March 2, 2015
Alex H.
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Fruit Baskets Great Selections!
March 2, 2015

Fruit Baskets Great Selections!

I will be shopping here again in the future that's for sure!

Date of experience: March 2, 2015
farren t.
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March 2, 2015

Date of experience: March 2, 2015
RICHARD C.
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Service and Handling charges should be published up front instead of as a surprise at the end of ordering. Very disappointed in this surprise.

We tried to check on delivery of this item and your web site informed us that the item was delivered however they could not contact the florist so they did not know for certain and would try again and let us know when they had the information. Still have not heard back. Luckily our daughter called that evening and informed us they received the flowers. We are 3 days later now and still no information from you aboutthe delivery.

Date of experience: March 2, 2015
Chelsea V.
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March 2, 2015

Date of experience: March 2, 2015
Robert H.
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March 2, 2015

Date of experience: March 2, 2015
Kim L.
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I have used your service before and I love the way the flowers are fresh and the arrangement. I only had one issue with a delivery for a funeral when the flowers were delivered elsewhere. However, I was satisfied when another delivery that was made to home for no charge after speaking with a manager. Thank you

Date of experience: March 2, 2015
Ilonga R.
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March 2, 2015

Date of experience: March 2, 2015
Arizona
1 review
1 helpful vote
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I ordered a beautiful cross that was supposed to go on a stand for my friends funeral service and graveside service. I got to the church and it was not there. I had even paid extra to make sure it would arrive in plenty of time. When I saw we were only 30 minutes away I called them and they called the florist they sent it off too and they said they were having trouble getting the parts. I told them to just make a pretty colorful spray of what ever they had. I needed it for the funeral service right away. They could not even do that. They said they could try and drop it off at her house sometime later in the day. Well It was for the service and gravesite. Not a regular bouquet of flowers. It was not cheap. It was beautiful, if they would have made it. They never even called and told me. If I had not been there I probably never would have known.

Date of experience: March 2, 2015
sharon K.
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I was surprised to service costs added to the final price

Date of experience: March 2, 2015
Richard M.
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March 2, 2015

Date of experience: March 2, 2015
Tracy W.
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The person that I sent this too said that the flowers were pretty but there was no Happy Birthday balloon as I had ordered.

Date of experience: March 2, 2015