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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kendra G.
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March 3, 2015

Date of experience: March 3, 2015
Cynthia S.
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This is first time I've ordered from you, so hope it goes well for delivery and the flowers will look like the picture. The person I sent the flowers to did receive them and loved them. I didn't personally get to see them, but assume they are what I ordered...as long as she loved them, that's what counts. Thank you.

Date of experience: March 3, 2015
JT K.
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Perfect 5 star experience
March 3, 2015

Perfect 5 star experience.

Date of experience: March 3, 2015
Unhappy w.
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Do not buy from From You Flowers if you expect same day service. I should have checked the other reviews before ordering. I connected to this site by searching Flowers Today for a birthday delivery. Placed my order at 8 am EST for a west coast delivery & got confirmation. They emailed me late in the afternoon that they could not make the ordered delivery in Seattle the same day. Said that they would deliver the next day (after the birthday) with extra blooms. It was only when I pushed them, that they offered to refund 20%. Got a $12 coupon for a new order of flowers that expired in one week instead of a refund. After many emails and pushing, I got a $6 refund and the $2.99 additional charge spent for same day delivery. Going to check my credit card bill carefully since my confirmation said my charge was $54. Terrible customer service.

Date of experience: March 3, 2015
Adriana S.
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I Ordered the flowers in what was supposed to be a "MILK JAR"...they were delivered in an ugly vase! Not happy!

Date of experience: March 3, 2015
Cynthia D.
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I wish you would tell how much the delivery charge is before the final screen. That said, the flowers were for a funeral which was out of state and I could not attend. I spoke with a family member after the funeral. She said the flowers I sent were really beautiful and that they looked healthy, strong, and fresh. She said she expects them to last several days longer than a lot of the arrangements they received.

Date of experience: March 3, 2015
Lynne C.
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Although I received many communication from foryouflowers, I did not receive a receipt in a format that is usable for my expense reports.

Date of experience: March 3, 2015
Wilmer E.
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March 3, 2015

Date of experience: March 3, 2015
Cynthia M.
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Really very nice
March 3, 2015

Really very nice. Thank you for the service that I got. The family that got the flowers really liked them.

Date of experience: March 3, 2015
jeff D.
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This was quick and easy
March 3, 2015

This was quick and easy. The order came on time. The actual flowers were just okay, but the recipient was very pleased to have them.

Date of experience: March 3, 2015
Darlene M.
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March 3, 2015

Date of experience: March 3, 2015
Cameron A.
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March 3, 2015

Date of experience: March 3, 2015
Carol F.
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March 3, 2015

Date of experience: March 3, 2015
Michele S.
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Great prices and great customer service
March 3, 2015

Great prices and great customer service. A minor snafu about delivery but all was cleared up in a timely manner and customer service was right on top of it. Very pleased and will order from this company again.

Date of experience: March 3, 2015
Chandra S.
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March 3, 2015

Date of experience: March 3, 2015
Laura V.
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The shopping experience was very easy and affordable prices. I'm nervous about what the flowers will look like. I hope they flowers are nice. Flowers were delivered a day later and were nothing like the picture. The flowers shown in the picture were in the arrangement, but it was very small and only a few flowers. The case was not even the size that too was very small. This was a sympathy delivery and when the driver got there he first stated he was collecting money for poor children and when the recipent stated not interested, he states ok I have flowers for you. Really? I will never use this service again. Total waste of my money the flowers where worth about 20 bucks not 65.

Date of experience: March 3, 2015
Charlene L.
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I was not happy with the arrangement
March 3, 2015

I was not happy with the arrangement. Yes it had the elements pictured but what my mom received was one half the size that it appeared on the website and was short one rose.
Cost to me almost 50.00 dollars.
Cost to you...Maybe $5.00 dollars in material and delivery cost.
Even the ribbon on the vase was skimpy.
I am disability and get 700.00 and 50.00 dollars is a lot of money to me. I wanted to Bless my Mom with a
Beautiful Bouquet of flowers that I saw pictured on a web site to celebrate her 91ST birthday. To say I am very disappointed is an understatement!

Date of experience: March 3, 2015
Teri N.
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March 3, 2015

Date of experience: March 3, 2015
Crissy M.
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Expensive side costs
March 3, 2015

Expensive side costs.

Date of experience: March 2, 2015
james A.
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The flowers were not as big as picture,but its ok. My wife still liked them.

Date of experience: March 2, 2015