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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Lorelei H.
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March 4, 2015

Date of experience: March 4, 2015
Not s.
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End results not happy with
March 4, 2015

End results not happy with. Also was told for an upgrade due to the delay in receiving the delivery and I did not see a difference in the quality of the flowers. However I will say I did receive an email response within an hour everytime I emailed checking the status of the order so for that I appreciate the quick response.

Date of experience: March 4, 2015
DEBBIE P.
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March 4, 2015

Date of experience: March 4, 2015
Croshonda G.
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This was the best delivery service ever and the arrangement was to die for. Thank you, Thank you, Thank you!

Date of experience: March 4, 2015
Kristie V.
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If I wouldn't have gotten the email about free shipping after I left, I wouldn't have ordered. Great marketing tactic!

Date of experience: March 4, 2015
alison V.
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March 4, 2015

Date of experience: March 4, 2015
Andrew G.
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Flowers arrives on time
March 4, 2015

Flowers arrives on time

Date of experience: March 4, 2015
janice E.
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It is because of the AA miles
March 4, 2015

It is because of the AA miles

Date of experience: March 4, 2015
Kate h.
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March 4, 2015

Date of experience: March 4, 2015
Shaye U.
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March 4, 2015

Date of experience: March 4, 2015
Lori R.
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March 4, 2015

Date of experience: March 4, 2015
Dulia O.
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Very friendly
March 4, 2015

Very friendly

Date of experience: March 4, 2015
Ty R.
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March 4, 2015

Date of experience: March 4, 2015
Charlie B.
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I placed my order on a Saturday for a Sunday delivery. The flowers were to go to a hospital on a military base. The florist did not have base access; as a person who deals with vendors on a different military installation, I completely understand how complicated this can be and I do not fault the florist or fromyouflowers.com in any way. I received a speedy, courteous contact from customer service to arrange an alternate delivery address; I provided a home address. The flowers arrived more than 24 hours later. I was traveling to the recipient's home and actually beat the flowers to the house. The arrangement was of very average appearance and of barely moderate freshness. I wish I had just picked up flowers en route and brought them with me and saved the delivery fee. In short, this was a mixture of great customer service, but disappointing delivery and product.

Date of experience: March 4, 2015
Scott A.
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So far so good
March 4, 2015

So far so good. As long as she gets them by tomorrow. When the flowers arrived from the "local florist in Corning," the owner assembled a beautiful arraignment that my wife loved. The only thing that I am dissatisfied with was the initial contact, not being delivered as "promised" and lack of follow-up via telephone! Whomever was responsible for contacting anyone via the telephone needs to not mumble, speak clearly, loud enough to hear and succinctly.

Date of experience: March 4, 2015
Valerie S.
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I sent these flowers and bear to a friend for a special birthday and she loved them. They looked beautiful. I am pleased with my order.

Date of experience: March 4, 2015
John W.
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March 4, 2015

Date of experience: March 4, 2015
Melinda W.
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Great way to send flowers to family and friends in other states!
Only wish the actual flowers I ordered had been available, that was the point of the arrangement I chose.
Maybe next time.

Date of experience: March 4, 2015
jean R.
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Had problems checking out
March 4, 2015

Had problems checking out

Date of experience: March 4, 2015
Scott M.
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Excellent, super easy transaction and right on time.

Date of experience: March 4, 2015