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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Ingrid G.
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March 4, 2015

Date of experience: March 4, 2015
Sandy A.
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March 4, 2015

Date of experience: March 4, 2015
Joni M.
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The arrangement arrived for our loved one's funeral service with brown edges on most flowers and did not include the banner we paid additional to have added. I'm extremely disappointed in the flower quality and lack of including all items ordered and paid for.

Date of experience: March 4, 2015
Jonathan N.
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March 4, 2015

Date of experience: March 4, 2015
Karen N.
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Quick and easy to order but not delivered on the day they indicated. Florist could not located address for some reason.

Date of experience: March 4, 2015
Angie M.
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March 4, 2015

Date of experience: March 4, 2015
Cathy P.
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March 4, 2015

Date of experience: March 4, 2015
Sandra D.
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Very easy quick service
March 4, 2015

Very easy quick service

Date of experience: March 4, 2015
diane B.
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I ordered Full of Wonder Bouquet on Sat 2/28/2015 with the understanding it was same day delivery. I call Sun 3/1/2015 to follow up on delivery. Customer rep was not able to confirm or deny. By Tues 3/3 no delivery. I called to see what happened and spoke to a great rep. She resolved the issue, refunded my weekend delivery fee and promised to upgrade order by $10. The delivered flowers we nothing like original order nor did it appear I got the upgrade. Thre origianl order was for numerous types of daisies (the favorite flower of recipient). The only daisies were very few will daisies. Very disipointed with the final product. I understand issues arise but I do not (nor the staff) care for the final product while pretty JUST NOT what we ordered or fit the discription of "full of Wonder Bouquet". Our order was thrown together to fix mistake. The order # *******
The staff and I are not satisfied nor will we recommend order from your company.
Thank you,
Diane

Date of experience: March 4, 2015
Tiffany W.
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It was an okay experience
March 4, 2015

It was an okay experience.

Date of experience: March 4, 2015
Taechul Y.
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My son did not receive birthday cake yet
March 4, 2015

My son did not receive birthday cake yet. He lives in apartment and cannot receive phone.You should put cake to admin. Office. Please confirm your delivery status.

Date of experience: March 4, 2015
Yvanne P.
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Great!
March 4, 2015

Great! Smooth order process

Date of experience: March 4, 2015
J D.
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As usual, everything was fine on the website
March 4, 2015

As usual, everything was fine on the website. Let's just hope this florist will understand I need for this plant presentation to look like a sympathy plant and not a gift for a child's birthday party.

Delivery update: I have been told that the Peace Lily was absolutely gorgeous and many people wanted it, but my cousin said, she could not give it away; she plans to keep it as long as possible as a sweet remembrance of her husband.

Please thank the florist for doing such a wonderful job, and considering all the snow they had in Rhode Island, and I'm in Florida, the delivery was perfectly timed. Zero issues!

Date of experience: March 3, 2015
INDIA R.
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A bit expensive for shipping
March 4, 2015

A bit expensive for shipping

Date of experience: March 3, 2015
Michael H.
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1st time here...
March 4, 2015

1st time here... if all goes well... we'll do this again I'm sure

Date of experience: March 3, 2015
Karen G.
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March 4, 2015

Date of experience: March 3, 2015
Bill P.
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March 4, 2015

Date of experience: March 3, 2015
Joseph J.
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March 4, 2015

Date of experience: March 3, 2015
DeAnn T.
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The ordering process was good and easy
March 4, 2015

The ordering process was good and easy. Although, I would like to be able to edit my card message from the review page. The day the order was to be delivered did not go well. The problem was mainly with the contracted florist and it was resolved. Hopefully, the florist will be more attentive to the orders in the future. From you flowers customer service did well.

Date of experience: March 3, 2015
Jonathan B.
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March 4, 2015

Date of experience: March 3, 2015