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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The floral arrangement seemed smaller than what was listed.
My order was pushed back multiple times because either there were no flowers or drivers available. Once it was 3 days after my girlfriends birthday, I requested a refund. I will no longer use your service and I will actively tell friends not to use you going forward.
The florist that was used for this order (www.charsflowers.com) did not do an acceptable job. They picked out a bizarre assortment of cheap flowers and overstuffed the vase. The delivery was supposed to have been guaranteed for 12:30 pm. I do not know the reason for the delay but the flowers were not delivered until@ 3:30 or so. I was disappointed. The customer service person did understand my frustration and gave me a price adjustment which I did appreciate. Later on my roommate (who was the recipient of the delivery) said that she has gotten other flower deliveries from this florist and was not happy with them at all. Perhaps your company can look into using another florist for this city.
The arrangement was not as big as I expected since I did upgrade the order.
The delivered product was an embarrassment! Luckily, I was sent a photo or I would never have know how hideous this arrangement was, did not REMOTELY resemble the advertised photo.
Unfortunately, the special flowers I ordered did not get delivered.
The delivery was delayed a day and i was promised a 20% discount and an "upgrade" on the arrangement ordered. I received a picture from the recipient and it was hard to tell if the upgrade was done and until i receive the bill, I won't know if the discount was taken off the top. I appreciated the fact that the company was very quick to take care of the delay and I hope the flowers were as beautiful as I hope and the discount was applied.
My friend sent me a picture of the flowers she received. They looked nothing like the picture on the website. Further, the flower colors were yellow and blue (mostly) and the vase had an ugly unmatched pink ribbon bow.
The flowers were much nicer than expected...Thanks
Very courteous staff kept me informed about delivery delay
The arrangement that was sent looked nothing like what I ordered. It was so small, it didn't even look like it was worth the time to put it together and deliver it. I also ordered a GET WELL balloon. That was delivered but it was Sesame Street and my aunt is 60 years old.
Probably wont ever order from this site again. I understand it's not the sites fault and they have no control over what the florist does when they get the order.
Everything was fine except I did not realize I would be charged a14.99 handling fee until I was finished ordering.
Very easy to follow with a lot of great, beautiful choices
I saw a photo fo the flowers once they were delivered and the arragnment appeared smaller than the Deluxe size I ordered.
GREAT COUPON OFFERS and user friendly site.
Thank you!
I will use this service again. My order was delivered in a timely manner and larger than I had expected. Great Job.
Upgraded flowers to the premier arrangement. The flowers were beautiful but they did not look like the larger arrangement should've looked in my opinion. They looked like the standard $23.00 arrangements versus the $49.00 that I paid for.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members