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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Michael J.
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The fact that you don't include a14.99 Handling Fee until the confirmation page is equatable to daylight robbery. A more reasonable fee (already in EXCESS of the3 fee for same day/weekend delivery) would do wonders in creating goodwill with your customers and inspiring them to visit this site again. Until that cost is reduced, I will resume doing business at ProFlowers. The only reason you earned my traffic was through AmEx rewards so I thought I'd try something new. Overall, extremely disappointed.

Date of experience: March 4, 2015
Don P.
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BEST SERVICE IN YEARS
March 5, 2015

BEST SERVICE IN YEARS

Date of experience: March 4, 2015
Jeremy Q.
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I was extremely frustrated with the delivery time of my purchase. I paid the additional fee to have my order expedited and delivered before noon, yet my order was (likely) the last delivery of the day from the florist chosen by this company.

I had to call twice (was on hold for over six minutes the first time) to confirm whether or not the order was even verified and on its way. I've sent a lot of flowers in my lifetime, and I've never had an issue with next-day, or priority flower deliveries. This was by far the most disappointing experience I've had.

I'm not sure I'll be coming back for a second try, which is unfortunate because the flowers were beautiful & vibrant - not a disappointing bouquet destined to wither after a day or two.

Date of experience: March 4, 2015
Pamela H.
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Thank you!
March 5, 2015

Thank you!

Date of experience: March 4, 2015
Julie J.
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...
March 5, 2015

Date of experience: March 4, 2015
Naomi B.
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I ordered a plant/flower mixture that was really expensive and paid to have it delivered the same day. The delivery driver delivered it to the wrong house. I called Fromyouflowers and they got a hold of the driver. The driver called my friend and asked her if she got her flowers he left on the front porch. She didn't know what he was talking about because it was supposed to be a surprise! Several calls later the driver picked up the flowers from the wrong house and got them to my friend the next evening. I'm irritated about the whole thing, but expecially about the fact that I paid extra money for same day delivery and did not get that money back.

Date of experience: March 4, 2015
Linda M.
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Pretty good once the shipping charge was removed. My mom was very pleased with the beautiful roses.

Date of experience: March 4, 2015
Wanda s.
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It was quick & easy...
March 5, 2015

It was quick & easy...

Date of experience: March 4, 2015
carol d.
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Shopping is very easy and prices are very competitive.

Date of experience: March 4, 2015
Debra Y.
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Have had good luck with your service in the past and will continue to use it.

Date of experience: March 4, 2015
Barbara J.
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The ordering process was very easy to follow
March 5, 2015

The ordering process was very easy to follow.

Date of experience: March 4, 2015
James W.
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Absolutely horrible experience, would never recommend anyone to order from here, and I will never even consider this site again in the future. Terrible flowers, bouquet delivered was not as it should have been.

Date of experience: March 4, 2015
Jonathan H.
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Good service
March 5, 2015

Good service. Took care of a need in little time.

Date of experience: March 4, 2015
Jennifer Q.
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...
March 5, 2015

Date of experience: March 4, 2015
Richard J.
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It was great to have a same day delivery place to get flowers to my mom. Many thanks for the great experience.

Date of experience: March 4, 2015
Steven E.
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Fast, simple, and a great value, and I got what I wanted.

Date of experience: March 4, 2015
Amanda M.
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March 5, 2015

Date of experience: March 4, 2015
Astrid A.
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March 5, 2015

Date of experience: March 4, 2015
david H.
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March 5, 2015

Date of experience: March 4, 2015
Sabine e.
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March 5, 2015

Date of experience: March 4, 2015