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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Jill H.
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Good
March 6, 2015

Good -- except extremely HIGH service/handling fee.

Date of experience: March 6, 2015
Francheska K.
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Even though my flowers were not delivered on the date I requested, I was compensated for the inconvenience with an upgrade to my order. Thanks

Date of experience: March 6, 2015
Julianna F.
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I found just what I was looking for on your site.

Date of experience: March 6, 2015
Santreea P.
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Smooth and easy in the begin of the order
March 6, 2015

Smooth and easy in the begin of the order. The problem was that my order did not get delivered in the time frame I chose. The company fixed the issue in a timely manner and apologize for the inconvenience and up grade and updated me on my order.

Date of experience: March 6, 2015
laurence R.
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I am thrilled to know that there is such a reliable service
Available to please and surprise my family and friends at the last minute
With a beautiful bouquet, thank you!

Date of experience: March 6, 2015
Grace F.
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...
March 6, 2015

Date of experience: March 6, 2015
Wendy K.
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The recipient was delighted, and the delivery was quick. I was sent a picture of the flowers and they looked lovely.

Date of experience: March 6, 2015
Mona I.
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...
March 6, 2015

Date of experience: March 6, 2015
Timothy B.
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The flowers that were delivered did not have as much in the bouquet as the one in the picture did which I assume was the regular price bouquet ($39.99) as that was what was showing as advertised on your web site, even though I ordered the premium bouquet ($59.99). We were disappointed.

Date of experience: March 6, 2015
Maria g.
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...
March 6, 2015

Date of experience: March 6, 2015
Todd Z.
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I was pleased with the order and the fact you were able to deliver before noon the next day.

Date of experience: March 5, 2015
Dee I.
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The delivery fee seemed high, but the flowers were beautiful and my daughter got them early in the day even though I did not pay extra for guaranteed morning delivery. Overall, the pricing was competitive, and the ordering process was a breeze.

Date of experience: March 5, 2015
Tami E.
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...
March 6, 2015

Date of experience: March 5, 2015
Brittany E.
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...
March 6, 2015

Date of experience: March 5, 2015
Wendy M.
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Pretty easy transaction
March 6, 2015

Pretty easy transaction - should make it clear price includes the discount, there is not an additional discount with the code

Date of experience: March 5, 2015
Guru J.
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Late delivery against promised time
March 6, 2015

Late delivery against promised time.

Date of experience: March 5, 2015
ed l.
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I will never order from you again, you misrepresent in your pictures of flowers purchased and mislead people with your so called customer service. I even sent pictures to the customer service of what they showed about the item purchased, and sent a picture of what was delivered missing half of the flowers and the vase sent was a mason jar. If this is the type of products you sell, I want no more of your false advertising! And your token of an adjusted refund, even a bigger joke!

Date of experience: March 5, 2015
Michele B.
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...
March 6, 2015

Date of experience: March 5, 2015
Frances L.
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March 6, 2015

Date of experience: March 5, 2015
Karin L.
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Flowers in picture had white and yellow flowers - Flowers that got delivered just had yellow flowers. But person getting them was so happy it made me really happy that you had the little get well bee

Date of experience: March 5, 2015