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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I bought flowers for my granddaughters birthday. When she received them and sent a picture, they were perfect! Exactly what I ordered... plus! Absolutely gorgeous.
Thank you!
Very easy
Ordering the flowers was easy but they were delivered late & damaged. It was so embarrassing. Recipient called & complained it was damaged. I paid additional fees for morning delivery, meaning it would be there before noon.I called & customer service, I told it was late arrival. They did not offer a refund on the expired item, instead they told it was delivered & resolved. They would send new bouquet to recipient but said they return my service fee. Very disappointed eith the CS representative! I will never recommend this place. I already told 3 people at work not to ever, ever purchase flowers here.
Very good communication. My delivery did not make it same day but they called and emailed and even called the recipient to apologize. They gave me a complimentary upgrade for the delay. Amazing super fantastic customer service. I am the General Manager of a Hilton hotel and good service is sometimes rare. Excellent job all the way around. Thank you!
Quick, easy, great value
Just received Thank You from recipient of flowers and they were very pleased. I didn't order a vase so the roses arrived in a box. The only comment was that while the colors were gorgeous some were just buds...but the website stated they send them like that so they will open over a few days time & last longer.
My shopping experience was easy and using Coupon for Free delivery made these really affordable.
I definitely recommend this shopping site for flower delivery.
I ordered these and paid extra to have them delivered same day. They were for my Mother's Birthday, and they did not deliver them until the next day. No call, no email, nothing telling me that wouldn't be delivered on time. I am most upset about this. If they couldn't deliver them ON her birthday, I should have been made aware so I could at least have the option to cancel the order and use someone who could. Very dissatisfied.
Great flowers but I see no difference between the premium flowers i paid for, from the regular,cheaper size.
I liked the website for ordering. Everything about the website was visually pleasing and mostly intutitive to use. The layout of photos of different arrangements as well as the pre-categorization of arrangements by say, funeral, etc., was extremely helpful.
I liked that fromyouflowers offers the deliver within 4 hours option as I was ordering at the last minute. This service is what sold me on trying your service.
I also liked that you followed up on the order.
I missed/did not catch the $14+ "service / handling fee" or whatever it was. Because this didn't seem to be prominently advertised, or because it seems I didn't get a chance to cancel the order once I saw the fee, it's unlikely I will use your service in the future, unless I'm desperate.
Would like to see more variety for men.
I'm assuming the flowers were delivered correctly, since I received an email to that effect.
I hope the flowers are as satisfactory as the ordering.
Very easy and very good assortment of choices to pick from
I've searched four websites and didn't feel like I had found the "right" bouquet. But within five minutes on yours I had found the perfect one.
First time using site. Pretty easy to navigate, except to remove or edit and item. But, other than that it was good.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members