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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Service was fast and order was placed easily online.
The picture was much prettier than what was delivered and I chose the highest end amount of flowers. The flowers looked good but the vase looked cheap and nothing like the vase in the picture.
I can review better after I see the finished product.
I am satisfied with your product, will use your product again.
The flowers order did not have all the kinds of flowers viewed in the photo.
It was smooth so far but my biggest concern and worry is that it looks like the picture and the chocolates are good quality and not melted or old. Also, that service is received on the other end in a timely manner for today. Thank you!
I have to say that I was apprehensive at first that the flowers and box of chocolates I ordered would look the same once delivered. But, the flower arrangement was absolutely beautiful and great quality. They were delivered to my mom at the hospital within four hours of me submitting the order online. My mom loved them and most importantly they made her smile. Oh, and the chocolates were delicious according to my dad. The easy online ordering process was great as well. I would definitely recommend as well as utilize ordering flowers again fromyouflowers.com.
So far today, if they deliver the correct product, I will be a happy customer. The last time, they did not call or email me informing me that my flowers were not in stock.
Service an handling fee is almost as expensive as the flowers
There were about 1/3 the amount of flowers in my order than in the picture of what I was ordering. And they were a bit wilted.
My order vs actual flowers received a bit off - I expected more lilies, but only saw 2 versus several on the picture. Delivery was excellent.
Good experience overall. The recipient of the flowers said the bouquet was lovely and abundant. The "surprise" issue for me was the $14.99 service/handling fee that wasn't evident until the very end of the purchase transaction. I believe in billing transparency and it should be made known upfront that there is a service/handling fee and the amount of that fee. If that fee was listed during early part of the transaction process and I somehow failed to see it, then I would retract that criticism.
Quick...easy...great
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members