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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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samantha C.
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March 13, 2015

Date of experience: March 12, 2015
Theresa Z.
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Second order in two days
March 13, 2015

Second order in two days. Both orders had problems. Two of the three customer representatives were very professional and did their best to solve the issues.

Date of experience: March 12, 2015
Roberta N.
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I had my son take a picture of the arrangement
March 13, 2015

I had my son take a picture of the arrangement. It made up of pink & yellow & rred carnations with yellow daisies& lots of filler. I called the 800 number and the rhetoric I got from your marketing specialist Christopher was annoying. I was offered 25% refund. I asked to speak to a supervisor 4 times and was placed on hold and Christopher returned with another offer. I was on the phone for thirty minutes. I am completely dissatisfied with the flower arrangement & this company. Don't waste your time or money. The photos of their fllowers look NOTHING like what was delivered.

Date of experience: March 12, 2015
Ralph I.
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So far so good will have more to say when package is delivered

Date of experience: March 12, 2015
Susie J.
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I was very upset that the delivery address was wrong and nobody contacted me. I was very upset that I had to call several times to check on the delivery, get the address fixed and get my delivery 1 day late. The prices of the flowers and quality are good. But to pay 15.00 in delivery and get it a day late I was very unhappy

Date of experience: March 12, 2015
joan U.
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Nicely done!
March 13, 2015

Nicely done! Stevie from the florist in Long Beach was overly kind and thoughtful!

Date of experience: March 12, 2015
Twila A.
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I liked the fact I could use my Amazon account
March 13, 2015

I liked the fact I could use my Amazon account. The purchase was made much easier. The recipient said they were very nice.

Date of experience: March 12, 2015
Karen P.
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March 13, 2015

Date of experience: March 12, 2015
Andrea F.
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March 13, 2015

Date of experience: March 12, 2015
Cynthia M.
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March 13, 2015

Date of experience: March 12, 2015
gloria p.
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March 13, 2015

Date of experience: March 12, 2015
Scott R.
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Easy shopping
March 13, 2015

Easy shopping
Great prices

Date of experience: March 12, 2015
Anne G.
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Easy website to negotiate
March 12, 2015

Easy website to negotiate. Good prices. Delivery occurred when specified. Thanks.

Date of experience: March 12, 2015
Kevin I.
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March 12, 2015

Date of experience: March 12, 2015
Vicki k.
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Not very happy at all with the order my friend received from you that I purchased. It was an order of tulips in a beautiful clear vase. Once arrived the tulips count was about 9 and was NOT portioned to the vase. The vase looked as if it came from the dollar store for.50. The tulips were pretty in color of pink and yellow that is all.i was very disappointed. The price was reasonable however at the end it was all deceiving when you added the 20.00 extra processing fee plus the 4 or 5 dollar delivery fee. Was to be delivered power your email from 9-6 and was actually after that. So for about $50.00 I was embarrassed and can assure you that I will not order from you again. My $20. Flowers turned into to$50.00 and not worth it so now I have to spend more money to make up that embarrassment. So no thanks to you.!

Date of experience: March 12, 2015
daphne Q.
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March 12, 2015

Date of experience: March 12, 2015
LaTonja A.
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March 12, 2015

Date of experience: March 12, 2015
Margie M.
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This was the 1st time I used fromyouflowers, and it was to send my Granddaughter our gift on her 7th birthday. It turned out to be very very special for her. Even though I did not see the arrangements myself only through picture I've heard that it was nice. When I saw the picture of the Flower Cake it was slightly different that what I saw on your website. But thanks for a prompt delivery. Hoping to use your site again. Thanks!

Date of experience: March 12, 2015
Ashley E.
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My friend loved the flowers
March 12, 2015

My friend loved the flowers. They delivered on the right day and your site is easy to navigate

Date of experience: March 12, 2015
Metra D.
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March 12, 2015

Date of experience: March 12, 2015