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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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When there was an issue with delivery, I was contacted by the driver who got frustrated and argued with me and then hung up on me. Then later contacted by a customer service rep who left a message. When I called back minutes later to find out what was going on, I was hung up on 3 times while talking to different reps to resolve the issue. After finally getting the address changed, the flowers were not delivered on the date I was promised after I had paid for same day delivery and delivery within 4 hours.
I paid for the large teddy bear and received the medium. Customer service refunded $5.00 to me and a $20.00 credit to be used toward your site again. The fact that you charge $20.00 for the medium bear is outrageous. The size of that bear was $7.00 at best. On your website you do not show that size of the bears to compare. If I had know they were that ridiculously small I wouldn't have purchased any. I will purchase flowers from you again but never stuffed animals. You seriously overcharge.
The plant was not delivered before noon as requested and paid for. I also did not receive a discount with no shipping charges as advertised.
My mom was so thrilled to receive her gift.
Actually, I am not able to confirm the delivery because I ordered this to be delivered to a co-worker who is returning home from the hospital today. I do not have thier personal contact information to confirm the delivery. I am trusting that everything has gone as it should have :)
I did the florist's choice bouquet for a great price, great product, great service. Thank you.
I am shopping from Canada, and your site makes it very easy to send a gift to the United States. My friend was so happy with her surprise. Thank you for helping me make someones day special.
I called in because the wrong coupon code autopoulated and the lady that assisted me was nice and accommodating. She adjusted the coupon code and I'm currently awaiting a credit to my account.
I originally looked up 1 800 Flowers and was shocked! At the total when I was in the checkout screen - they wanted to charge a 16.99 service fee plus 2 or 3 other fees and taxes. My total at check out for a simple 49.99 order of flowers totaled 71.00! I removed my credit card info and found your website.
Hoping the flowers make it to my mom for her birthday, but so far,, I'm much happier with my online experience on your website and would definitely recommend to friends.
The delivery was lightening fast after I placed the order, which I appreciate. The website was easy to navigate and the selection of not only flowers and prices but also colors of flowers was top notch. Everything met my needs. I wish, however, that the flowers that were delivered were as "full" as the ones pictured...that's my only complaint.
The order was shipped on time but I was not happy with flowers. They were wilted and did not look fresh.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members