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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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polli Y.
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I have used this company before as my mum lives abroad, the flowers are as advertised, fresh and great value for money.

Date of experience: March 13, 2015
bobby H.
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March 13, 2015

Date of experience: March 13, 2015
Susan M.
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The flowers were beautiful!
March 13, 2015

The flowers were beautiful! The custom vase with the photo was lovely except the second line of the printing on the bottom was cut in half.

Date of experience: March 13, 2015
Carrie J.
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Prices should more accurately reflect what I ended up paying. I went in with the intention of ordering 2 bouquets under30 ea so my total would be60ish. I selected 2 of the 23.99 priced flower arrangements but with 14.99 fees it was over80! There has to be a way to warn of those prices before reviewing final order when I've typed in addresses and notes, etc.then same day delivery service got cancelled or didn't work out. So very unhappy.

Date of experience: March 13, 2015
Robin R.
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March 13, 2015

Date of experience: March 13, 2015
Julio Z.
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It was fast and easy
March 13, 2015

It was fast and easy. Liked a lot of the arrangements

Date of experience: March 13, 2015
James P.
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March 13, 2015

Date of experience: March 13, 2015
Stacy C.
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March 13, 2015

Date of experience: March 13, 2015
Nicole I.
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Quick and easy!
March 13, 2015

Quick and easy! Forgot Mom's birthday was today, but you guys saved the day!

Date of experience: March 13, 2015
Shawn m.
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March 13, 2015

Date of experience: March 13, 2015
Paul D.
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March 13, 2015

Date of experience: March 13, 2015
Lisa L.
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So far it's great
March 13, 2015

So far it's great. Hoping the flowers are as pretty as the pictures

The flower did not arrive until 430pm and I am not sure how they looked by then. I called in and was told they were on the truck at 11am so I'm guessing they were wilted. I was also told my your customer care that the florist didn't speak English and the best she could tell me is it's on the truck. It was really rude. I will not use this service again.

Date of experience: March 13, 2015
Janine E.
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March 13, 2015

Date of experience: March 13, 2015
Donna S.
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As the description says " Blue & White"...
March 13, 2015

As the description says " Blue & White" spray well it was purple and white there was no blue bow as shown in the picture. Over all I was not happy with my order. It was pretty but not for a man.

Date of experience: March 13, 2015
Elfreida C.
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March 13, 2015

Date of experience: March 13, 2015
Judy W.
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I wish it would have told me shipping charges up front (or estimate anyway)

Date of experience: March 13, 2015
Nick B.
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March 13, 2015

Date of experience: March 13, 2015
alisa U.
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Hello
March 13, 2015

Hello. I was a first time user of your services. Ordered flowers that cost nearly $60.00, delivered next day by UPS. But the flowers were a colossal disappointment for the recipient. Roses were dead, and Sunflowers were half dead.

Very disappointed as a first time client; however, when I contact customer service, I was treated with respect and sincerity of apology for the disappointing first time experience. Hopefully the recipient will get new flowers (as indicated by cust ser rep), and I did receive a gift cert for $15.00 off my next purchase.

Thanks for understanding and making me and the recipient feel better. :)

Date of experience: March 13, 2015
Jennifer H.
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So far the experience has gone smoothly, hopefully shipping is speedy. The shipping for very quick, however the item purchased did not resemble the item pictured. Rather than a cute brown bear, the patient received a small, cheap looking (think fair prize), non-furry, glasses wearing white bear which arrived in a bag. It was quite a disappointment and I wish I had chosen another company. I count this as a learning experience.

Date of experience: March 13, 2015
Jose G.
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March 13, 2015

Date of experience: March 13, 2015