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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Marty K.
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I ordered a basket that was to have daffodil flowers for a funeral visitation, no flowers, just buds. Disappointed. The daffodils were the important part of the product.

Date of experience: March 13, 2015
T C.
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...
March 14, 2015

Date of experience: March 13, 2015
Andrea B.
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I was very impressed with the flowers
March 14, 2015

I was very impressed with the flowers. The recipient said they were beautiful. The price was comparable to other companies. Satisfaction guaranteed.

Date of experience: March 13, 2015
Debra L.
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Easy to order...
March 14, 2015

Easy to order... I just hope the arrangement is as beautiful as it appears on-line!

I was told the flowers were delivered before noon (as required), and I had the family send me pictures of what was received, and it was beautiful! My mother-in-law was very happy to receive the great arrangement, too. First time using fromyouflowers.com, but won't be my last.

Date of experience: March 13, 2015
Dontblank T.
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Excellent service!
March 14, 2015

Excellent service! Very satisfied

Date of experience: March 13, 2015
Banks M.
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March 14, 2015

Date of experience: March 13, 2015
Jackie P.
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I expected the flowers to actually be more than just buds.

Date of experience: March 13, 2015
Virginia F.
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Really good very courteous, and helpful, the flowers were gorgeous!

Date of experience: March 13, 2015
Arnette B.
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I was pleased with my experience & how easy it was to do. I was pleased with the selections to choose from.

Date of experience: March 13, 2015
Steve I.
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Great price
March 14, 2015

Great price.
Wish delivery fee was less.

Date of experience: March 13, 2015
Vicky B.
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Thank you
March 14, 2015

Thank you. My aunt loved it!

Date of experience: March 13, 2015
Telka W.
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...
March 14, 2015

Date of experience: March 13, 2015
Stephanie C.
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Would like a place for comments
March 14, 2015

Would like a place for comments

Date of experience: March 13, 2015
Carrie G.
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It does not tell you until the end that there is a $14.99 service/handling fee on every order/purchase. I am now skeptical but willing to give it a try...
Other than the extra charge everything else was great! The arrangement was absolutely spectacular and great quality. I would be 100% satisfied if not for the shipping and handling charges. I do recommend their beautiful flowers.
Thank You

Date of experience: March 13, 2015
EVELYNE F.
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March 14, 2015

Date of experience: March 13, 2015
Carole Y.
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March 14, 2015

Date of experience: March 13, 2015
Caleb U.
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Thanks for the Google ad and discount
March 14, 2015

Thanks for the Google ad and discount

Date of experience: March 13, 2015
Martha S.
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Delivered on time but Not sure if I missed some fine print... the flowers were shipped from a completely different city than Austin TX (surprise #1),in a box with vase and no water(surprise #2) and my daughter had to arrange them(surprise #3) sooooo I am asking her to keep me posted as to how the flowers holdup/last. At that point I will have a better idea of if this company does a good job and has quality flowers.

Date of experience: March 13, 2015
Tabitha L.
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When there was a problem with the order delivery, I was given excellent accommodations for the inconvenience. I would definitely use them again.

Date of experience: March 13, 2015
William M.
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An order placed March 11,2015 for next-day delivery was very, very delayed, arriving at the end of the day. Your phones were set to pre-recorded systems and your website said order tracking was not possible. However, I sent you an email stressing the importance of getting this floral delivery to a handicapped woman, and within an hour she got it. My email may have had nothing to do with the eventual delivery. Better late than never.

I've seen a photograph of the flowers delivered and I'll need, and will use, your site again. In fact, you'll be hearing from me on April 29th.

Date of experience: March 13, 2015