Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Breeze I.
0 reviews
0 helpful votes
Follow Breeze I.
Unfollow Breeze I.
Share Review
Report Review

...
March 14, 2015

Date of experience: March 14, 2015
brenda s.
0 reviews
0 helpful votes
Follow brenda s.
Unfollow brenda s.
Share Review
Report Review

My father sent a photo
March 14, 2015

My father sent a photo. The flowers that he received were MUCH SMALLER than the ones I ordered. I feel they sent the smallest arrangement, even though I had ordered (and paid for) a much fuller one. I wonder how many times they do this? People pay for the larger ones and then the smaller ones are sent. This most likely goes unchecked. Very disappointed.

Date of experience: March 14, 2015
tabitha b.
0 reviews
0 helpful votes
Follow tabitha b.
Unfollow tabitha b.
Share Review
Report Review

...
March 14, 2015

Date of experience: March 14, 2015
Angela M.
0 reviews
0 helpful votes
Follow Angela M.
Unfollow Angela M.
Share Review
Report Review

...
March 14, 2015

Date of experience: March 14, 2015
Dena U.
0 reviews
0 helpful votes
Follow Dena U.
Unfollow Dena U.
Share Review
Report Review

It didn't really look like the picture
March 14, 2015

It didn't really look like the picture. The colors in the bouquet didn't look good together and they weren't evenly distributed

Date of experience: March 14, 2015
Merissa A.
0 reviews
0 helpful votes
Follow Merissa A.
Unfollow Merissa A.
Share Review
Report Review

I tried to get a photo vase and it would not pass the preview page. It loaded completely but each time would not pass that particular page. I tried more than 6 times and over the course of 2 hours before giving up and getting a traditional glass vase. The flowers were nice in color and bloom but the arrangement was somewhat sloppy..

Date of experience: March 14, 2015
Dave J.
0 reviews
0 helpful votes
Follow Dave J.
Unfollow Dave J.
Share Review
Report Review

...
March 14, 2015

Date of experience: March 14, 2015
kelly k.
0 reviews
0 helpful votes
Follow kelly k.
Unfollow kelly k.
Share Review
Report Review

I was a little upset when I made the initial order. As I did so I saw an ad on the website saying I could save 20% if I paid through google. After making my order I did this and found I did NOT get any additional savings. I had to go back and redo my order which was tedious and disappointing.

Date of experience: March 14, 2015
Christina S.
0 reviews
0 helpful votes
Follow Christina S.
Unfollow Christina S.
Share Review
Report Review

Flower photos are small and not very sharp in imagine. Flowers arrived next day as scheduled. Hiccup, my area didn't carrier the pitcher that was needed for the flower arrangement so plan B had to be use. Vase was okay but small from the photo. Think the florist could have chosen a better size. Minor detail. We switched the flowers to a better vase and all was fine. Fromyouflowers.com did offer credit and was very professional about the matter. I would consider using them again.

Date of experience: March 14, 2015
D W.
0 reviews
0 helpful votes
Follow D W.
Unfollow D W.
Share Review
Report Review

...
March 14, 2015

Date of experience: March 14, 2015
Maria J.
0 reviews
0 helpful votes
Follow Maria J.
Unfollow Maria J.
Share Review
Report Review

...
March 14, 2015

Date of experience: March 14, 2015
david s.
0 reviews
0 helpful votes
Follow david s.
Unfollow david s.
Share Review
Report Review

Posted delivery time was 6:57pm
March 14, 2015

Posted delivery time was 6:57pm.
ACTUAL delivery time was 11:02pm.
Spent over four hours trying to locate the flowers that hadn't even been delivered yet

Also, the attached card read incorrectly, because no one called the florist to confirm. I received two emails confirming what I wanted, but it was still done wrong.

Date of experience: March 14, 2015
Gisela V.
0 reviews
0 helpful votes
Follow Gisela V.
Unfollow Gisela V.
Share Review
Report Review

...
March 14, 2015

Date of experience: March 14, 2015
Rose Y.
0 reviews
0 helpful votes
Follow Rose Y.
Unfollow Rose Y.
Share Review
Report Review

Convenient & beautiful flowers!
March 14, 2015

Convenient & beautiful flowers!

Date of experience: March 14, 2015
Carrie Y.
0 reviews
0 helpful votes
Follow Carrie Y.
Unfollow Carrie Y.
Share Review
Report Review

The website was easy to use with no hassles!
March 14, 2015

The website was easy to use with no hassles!

Date of experience: March 14, 2015
Pamela A.
0 reviews
0 helpful votes
Follow Pamela A.
Unfollow Pamela A.
Share Review
Report Review

...
March 14, 2015

Date of experience: March 14, 2015
Andrew Y.
0 reviews
0 helpful votes
Follow Andrew Y.
Unfollow Andrew Y.
Share Review
Report Review

...
March 14, 2015

Date of experience: March 14, 2015
Eric P.
0 reviews
0 helpful votes
Follow Eric P.
Unfollow Eric P.
Share Review
Report Review

Quick and convenient
March 14, 2015

Quick and convenient. The website was easy to navigate and there was a nice flow to the check out process

Date of experience: March 14, 2015
John P.
0 reviews
0 helpful votes
Follow John P.
Unfollow John P.
Share Review
Report Review

I was very pleased with the overall experience of this whole transaction!

Date of experience: March 14, 2015
linda I.
0 reviews
0 helpful votes
Follow linda I.
Unfollow linda I.
Share Review
Report Review

It was very very bad, My arrangement didn't look nothing like the picture I ordered from I was very despond the picture I ordered from had rose in it but the one get was only with daisy and it was a day late

Date of experience: March 13, 2015