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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Jeanne S.
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March 15, 2015

Date of experience: March 14, 2015
Diana X.
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I wish there were more selections for kids
March 15, 2015

I wish there were more selections for kids. I searched for a get well gift for boys. The only thing I could find was that teddy bear. Something like super heroes. Action figure toys, etc. the same for girls and princesses. Etc. Thank you!

Date of experience: March 14, 2015
Malinda C.
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Simple and easy
March 14, 2015

Simple and easy. Hope the delivery goes well and is there before noon

Date of experience: March 14, 2015
Joe A.
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Came back for the free shipping offer
March 14, 2015

Came back for the free shipping offer

Date of experience: March 14, 2015
Andrea I.
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I ordered a bouquet of flowers and a teddy bear. I also ordered with those a helium get well balloon. When my sister received these first off I'm glad she is a girl as the bear wasn't the brown that was pictured - it was white and pink - but not such nice luck with the balloon - it was for a man with a mallard duck on it. I was very disappointed I felt like my order was just slapped together by some non/English speaking kid. I will say that the flowers were nice though.

Date of experience: March 14, 2015
Stephanie J.
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I ordered same day flowers and they were delivered the next day only after I called and talked to 5 different people. Customer service is rude. I called to see where my order was and they said they called the florists and they said it was on it way. I then received a email that my order had been delivered and had been signed for and the person had not even got the flowers and they had not even left the florists. I called 5 times and they finally canceled my order to use another florists because the first florists refers to make a early run and the order was suppose to be delivered the day before. When the order was finally delivered it was not what I paid for. It was way smaller then what I picked. I will never use this company again and will never refer them to anyone.

Date of experience: March 14, 2015
Katie G.
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Flowers were not as pictured
March 14, 2015

Flowers were not as pictured

Date of experience: March 14, 2015
Nancy G.
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My Aunt really enjoyed her flowers
March 14, 2015

My Aunt really enjoyed her flowers.
Thanks for helping me make her day special

Date of experience: March 14, 2015
Jackie S.
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My sister turned 60 and I wanted to celebrate with her in a special way though we were far from home. After looking online for ratings for online flower suppliers, I saw fromyouflowers.com rated highest for quality and reasonable cost. Before responding to you, I called my sister and she was ecstatic about the wonderful way that the flowers arrived, so securely and well packaged, in beautiful condition and on the timeline I asked for. Thank you so very much for making this happen.

Date of experience: March 14, 2015
Derrick A.
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Mobile app is a little confusing at check out
March 14, 2015

Mobile app is a little confusing at check out

Date of experience: March 14, 2015
Andrea D.
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Great price easy checkout no hidden costs
March 14, 2015

Great price easy checkout no hidden costs

Date of experience: March 14, 2015
Jill G.
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March 14, 2015

Date of experience: March 14, 2015
Mallori R.
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March 14, 2015

Date of experience: March 14, 2015
Mary A.
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March 14, 2015

Date of experience: March 14, 2015
Jen Q.
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Great service, beautiful bouquet!
March 14, 2015

Great service, beautiful bouquet! Put my mind at ease knowing I could send my love all the way from Australia without a hassle :)

Date of experience: March 14, 2015
Trevor s.
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Went off without a hitch!
March 14, 2015

Went off without a hitch! A++

Date of experience: March 14, 2015
Christina M.
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March 14, 2015

Date of experience: March 14, 2015
Kyler l.
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I had to contact the local flower company and Fromyouflowers numerous times just to get my order correct. It was ridiculous. I had to tell four or five different people the same thing. When I had to reschedule my order since they didn't deliver the first day, it almost didn't even make it for that day. AND! They were late! My order should've been towards the top of the list. One of the worst experiences and runarounds I've had to deal with from a flower company. Mistakes happen, but over and over again is unnecessary.

Date of experience: March 14, 2015
Laressa R.
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March 14, 2015

Date of experience: March 14, 2015
Tom I.
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The person I sent the flowers commented that they light up the room. My only complaint was that I had to pay an additional $12.99 because I was unable to have the flowers sent on the 12th, 13th or the 16th.

Date of experience: March 14, 2015