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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Tom I.
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The person I sent the flowers commented that they light up the room. My only complaint was that I had to pay an additional $12.99 because I was unable to have the flowers sent on the 12th, 13th or the 16th.

Date of experience: March 14, 2015
jose K.
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March 14, 2015

Date of experience: March 14, 2015
rich X.
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Very easy to deal with-great price, excellent product

Date of experience: March 14, 2015
Robyn K.
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March 14, 2015

Date of experience: March 14, 2015
Dewey T.
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I ordered same day delivery
March 14, 2015

I ordered same day delivery. Flowers were delivered same day but not until late in the evening long after my wife left work at 5. Worse than that however, I paid $60 for a "premium" arrangement an received a very small arrangement that really did not resemble what I ordered. Very disappointed. I would include pictures here but apparently I can't.

Date of experience: March 14, 2015
Racha M.
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March 14, 2015

Date of experience: March 14, 2015
Mahagony G.
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Didn't like that I payed extra for the flowers to be delivered before 12 and they didn't come until after 12.

Date of experience: March 14, 2015
judith e.
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Friendly and easy to use
March 14, 2015

Friendly and easy to use

Date of experience: March 14, 2015
Linda P.
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March 14, 2015

Date of experience: March 14, 2015
Michelle S.
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This was the worse experience I have ever had
March 14, 2015

This was the worse experience I have ever had. I order flowers often from another company but wanted to try your because I needed same day delivery. Our order was supposed to be delivered on Thursday and it was delivered on Saturday and it wasn't even the flowered promised. I am very embarrassed by the flowers delivered. Costumer service was very rude to me on the phone and wouldn't not allow me to talk to a supervisior, my husband had to get on the phone to get things taken care of. This was the absolute worse experience I have ever had and I will never use this company again!

Date of experience: March 14, 2015
Yelena P.
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March 14, 2015

Date of experience: March 14, 2015
Mei B.
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Awesome..
March 14, 2015

Awesome. Hopefully next time you guys have flowers and cake. That's all. But everything is perfect!..

Date of experience: March 14, 2015
Catherine k.
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March 14, 2015

Date of experience: March 14, 2015
Susan W.
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March 14, 2015

Date of experience: March 14, 2015
john s.
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Wow what a bad experience
March 14, 2015

Wow what a bad experience. Payed extra for delivery before 12...didnt happen. Called cust service and they were very hostile and told me they would deliver by 6pm...6 hours later than i payed for. Asked to have them delivered to my home address because they were for my wifes graduation gift, and they didnt even knock on the door just left the flowers on the ground and i finally found them. When i brought them in the roses were not even the right color for what i chose and they were wilted and brown around the edges. The stargazer lillies were all closed buds! So you couldnt even see them. Called cust serv back and hey said that i couldnt get a refund for more than 20 %! I want a complete refund!

Date of experience: March 14, 2015
Amanda H.
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I was sent an e-mail saying I would receive free shipping on this order but when I clicked on the link it went to an error page. I tried several times and still the same result.

Date of experience: March 14, 2015
Craig G.
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March 14, 2015

Date of experience: March 14, 2015
RON G.
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I ordered 3 balloons only got one but was charged for 3.call shop and they acted like it was no big deal. 19 yr anv. Is pretty big deal.

Date of experience: March 14, 2015
Steven M.
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Quick and easy order
March 14, 2015

Quick and easy order

Date of experience: March 14, 2015
Allison L.
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It was really easy to navigate your site
March 14, 2015

It was really easy to navigate your site. Really reasonably priced items and will come back.

Date of experience: March 14, 2015