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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Eric H.
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Delivery was delayed
March 15, 2015

Delivery was delayed. I was contacted by customer service who advised that they were not able to have the florist deliver that day and that it would be the next day before the delivery could be made. This was a birthday delivery and did not arrive on the recipient's birthday. :(

Date of experience: March 14, 2015
Donna C.
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I've ordered from your site twice before for the Holidays. Love your site. Keep up the great service.

Date of experience: March 14, 2015
HelenMarie D.
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Quick and easy
March 15, 2015

Quick and easy - excellent for when you don't have a lot of time to accomplish sending flowers and my Sister is very happy with the bouquet.

Date of experience: March 14, 2015
Tracie S.
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I've ordered once before and the recipient was very pleased with her flowers. The prices are also very good. I will most likely order again.

I paid a small same day delivery fee but a couple of day later I found out that my order was delivered the following day, not the same day. I'm unhappy about that because I was not notified that there would be a delay in the delivery.

Date of experience: March 14, 2015
Glenda H.
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Very smooth however the product was not what I thought it would be. Did not like the quality of the product.

Date of experience: March 14, 2015
Sherrah C.
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It was a last minute order and it was delivered in time.

Date of experience: March 14, 2015
Linda E.
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The flowers were a birthday gift and were delivered in South Dakota. As I was ordering, the web site indicated I could receive same day delivery, so I paid for same day delivery, but then received an email that they could not be delivered until the following day. They did arrive and I was told they were beautiful. However, while I am glad they arrived and my daugher-in-law thought they were beautiful, I was disappointed that the same day service turned out to not be available. However, as I did receive notificatgion and I understand that a note of apology and an arrangement upgrade were provided, I am not totally dissatified, just a little disappointed.

Date of experience: March 14, 2015
Terri W.
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Absolutely disgusted, disappointed, frustrated and angry at the tragic, pathetic arrangement that didn't even vaguely resemble the arrangement I ordered! Florist foam was showing all over the arrangement! It was horrible and I was heartbroken for my daughter who received this garbage for her birthday! Will NEVER use this company again EVER!

Date of experience: March 14, 2015
patty D.
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...
March 15, 2015

Date of experience: March 14, 2015
amanda d.
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Awesome prices and great selection and great service

Date of experience: March 14, 2015
kim m.
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The flowers were very pretty but I thought there was supposed to be some sunflowers?

Date of experience: March 14, 2015
Helen G.
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...
March 15, 2015

Date of experience: March 14, 2015
Christine T.
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Selection is great
March 15, 2015

Selection is great. But they don't tell you about a15.00 service charge until your ready to place the order. The service charge should be noted somewhere other than the review order page.

Date of experience: March 14, 2015
Dev B.
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I loved the service, but I think the delivery service is very steeply priced.

Date of experience: March 14, 2015
Terri Y.
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You guys were the most reasonable priced florist online that I could find, with nicer plants. Easy check out too, thanks! However you were not able to deliver to the funeral home on time and then it was a couple of days before getting the plant to the home. And she said the plant had two different kinds in it when the picture showed 3 to 4 different kinds in it. But she said it was a pretty plant.

Date of experience: March 14, 2015
eleanor Y.
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March 15, 2015

Date of experience: March 14, 2015
Steve K.
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The Get Well arrangement was greatly appreciated by my lady friend and the delivery time was fantastic. Thank you so much!

Date of experience: March 14, 2015
Oscar M.
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You guys are doing an amazing job and have completely won me over

Date of experience: March 14, 2015
Carrie T.
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So far so good
March 15, 2015

So far so good. I hope the flowers are beautiful for the price I paid!

Date of experience: March 14, 2015
Denise I.
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I paid for same day delivery but did not receive it and did not get a refund for the extra charge. I find this to be stealing. Don't advertise you can do something add an extra fee and then fail to deliver.

Date of experience: March 14, 2015