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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Appreciate the one day of free shipping - especially with such a sad occasion as a friend's mother passing away. They ended up being delivered to the wrong house. Fortunately the neighbor called and someone went and got them before the funeral tomorrow.
The service charge should be presented up front, not at the very end. I almost did not purchase the flowers because of the14.99 service/handling. I paid for same day and that cost was upfront. Service/handling charge is a bit outrageous.
My mother received her flowers and sent a picture so that I could see the out come. I am very very disappointed in the arrangement. It looks nothing like the picture at all. I ordered either the deluxe or premium and it looks like a regular order. I don't know what florist was used, but I will find out and call them how displeased I am.
Good shopping experience I was expecting a bigger flower arrangement but it was o.k
The flowers were absolutely beautiful! My only issue was that the flowers were not delivered the day I requested, although I received confirmation that they would. However, Customer Service did contact me to advise that the delivery would be delayed. I will definitely order from this company again; I will just ensure I leave ample time for delivery.
I ordered flowers for my Daughters birthday, I chose the arrangement from the web site, It was very pretty, However the arrangement she got was nothing like what I picked out, The vase was the wrong one, the ribbon was wrong & there was not a single Rose in the bunch! There was supposed to be pink roses in the arrangement & the vase was supposed to be purple, I am very disappointed with my order, If this is the way you fill orders, then I won't be ordering from you again & I will certainly tell everyone I know that they shouldn't either! It is certainly not worth the price I paid for it!
William Horstman
Received excellent pricing and fair pricing. Delivery time was within expectations.
I was not able to see what was delivered since it was for a friend 150 miles away who is sick
Easy to order, great selection!
Would've liked to know about15 Service Fee earlier, and what Expedited Fee provides vs Same Day/Weekend Fee, but am still very impressed with 4-hr Delivery Promise and selection and value of bouquets.
But, bottom line, my Mom was ECSTATIC over the beautiful arrangement she rec'd, and it got there sooner than they said, so I was incredibly impressed that they were able to deliver as timely as they did.
Overall, very thrilled with service and product!
The flowers were a big disappointment in relation to what I ordered. I understand fromyouflowers.com is affiliated with many florists and do not send the flowers, but I expected the florist contracted in this transaction to create something close to what I ordered and that is not what occurred. Overall Customer service dept and delivery time were satisfactory.
I tried other sites that charged fees for everything including the vase and card, and service charges that more than doubled the order. This site had only one fee. The flowers were delivered on time and the recipient was really happy with them. I could not ask for more!
The flowers are smaller in appearance than on the web site, delivery time could be better, instead getting at the end of day.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members