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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Jacquelyn Y.
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March 25, 2015

Date of experience: March 25, 2015
DJones W.
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March 25, 2015

Date of experience: March 25, 2015
Tom R.
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Would recommend the use of this company to others. Service and quality of products was excellent.

Date of experience: March 25, 2015
sharette m.
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This is my third order and the recipients of the first two said the flowers were beautiful. So please keep up the good work... my sister in law said the flowers were very beautiful... I appreciate your good work!

Date of experience: March 25, 2015
Lori A.
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Just Great!
March 25, 2015

Just Great! So much better than 1-800 Flowers...

Date of experience: March 25, 2015
Dawn T.
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Should not say same day delivery if it is not available. But the upgrade was nice so I was not too upset.

Date of experience: March 25, 2015
christopher m.
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March 25, 2015

Date of experience: March 25, 2015
jim A.
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March 25, 2015

Date of experience: March 25, 2015
Sarah R.
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Please amend you billing address information as can only be used by US addresses. A space for international addresses would be great. This would mean a space that isn't just for 'state' and a space for country. Luckily it didn't confuse my bank and the charges went through OK.

Date of experience: March 25, 2015
Robert H.
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These folks did a splendid job from start to finish! Having been disappointed in the "other guys," I gave FromYouFlowers.com a chance and they sparkled. The website is easy to understand and navigate, their prices are significantly lower than their competition band I simply cannot say enough about their ability to meet their delivery commitment. In addition, Ms. Samantha D. From their Cust. Svc. Dept. Contacted me to advise that delivery was completed. When I sent her a "thank you," she actually wrote back! She's a REAL person & she CARED that I was satisfied. I used same-day delivery and, again, I can't say enough good things about FromYouFlowers.com... I, for one, am a customer for life! Thanks Again, FYF and Bravo Zulu for a job well done!

Date of experience: March 24, 2015
Esmeralda C.
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March 25, 2015

Date of experience: March 24, 2015
Leroy S.
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Wish all fees were upfront
March 25, 2015

Wish all fees were upfront.

Date of experience: March 24, 2015
maria W.
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Fast and easy
March 25, 2015

Fast and easy

Date of experience: March 24, 2015
Leah K.
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We were absolutely unsatisfied with our order
March 25, 2015

We were absolutely unsatisfied with our order. Living out of state from my mother I wanted to do the nice thing of sending her flowers on her birthday. When ordering the website said if I ordered within the next 2 hours that the flowers would get there the same day, with a charge. We were okay with the charge accept that the fact the the flowers never arrived. The main part that made us unhappy is that she had to think we forgot about her on her birthday. I will never order from this company again and hope that they can fix this issue for future customers.

Date of experience: March 24, 2015
Megan B.
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March 25, 2015

Date of experience: March 24, 2015
John C.
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The initial delivery was totally unacceptable for reasons previously stated. The follow up service was much more a pleasure and I may consider, because of this to try this service again.

Date of experience: March 24, 2015
Dana D.
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March 25, 2015

Date of experience: March 24, 2015
Kim M.
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Much smaller than I imagined...
March 25, 2015

Much smaller than I imagined...I purposely bought the medium basket which indicated more...not happy with size.

Date of experience: March 24, 2015
Dan Q.
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March 25, 2015

Date of experience: March 24, 2015
Wayne N.
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Was easy and quick to order
March 25, 2015

Was easy and quick to order

Date of experience: March 24, 2015