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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Melanie M.
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I have always had a great experience
May 5, 2015

I have always had a great experience

Date of experience: May 4, 2015
Debra T.
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I purchased the flower arrangement where the florist creates the arrangement. I am very happy with the selection they made. Beautiful and a variety of flowers. I live in California, my girlfriend lives in Indiana, so I had to rely on a florist unseen to make the flower arrangement beautiful. They did an excellent job. (she sent me pictures ;) ). I will be using this service again and again.

Date of experience: May 4, 2015
Meredith D.
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Good prices and best selection
May 4, 2015

Good prices and best selection

Date of experience: May 4, 2015
Jennice R.
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Great service really appreciated the follow up as well!

Date of experience: May 4, 2015
Jordan M.
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Confused as to why I couldn't input different promotion/coupons as one was already applied and I couldn't change it. I thought that was strange. Everything else seemed to go well, besides that

Date of experience: May 4, 2015
saundra f.
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Tried to change date to 5/2/15, but couldn't so had to expedite, but all went well

Date of experience: May 4, 2015
Crystal X.
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Easy ordering
May 4, 2015

Easy ordering.
Nice to use Paypal.
The arrangement was beautiful.

Date of experience: May 4, 2015
Betty W.
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My experience was very positive
May 4, 2015

My experience was very positive. The flowers are beautiful and they were delivered in a very timely manner. Thanks for making this a Great experience. I will use your service again and I will tell others about you.

Date of experience: May 4, 2015
Jenna S.
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Great experience, you get a great amount of product for the cost. I prefer shopping you versus all competitors. Love the same day delivery!

Date of experience: May 4, 2015
George B.
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I found my first experience with FROMYOUFLOWERS.COM was a very good one.Very satisfied with what went on when ordering flowers for my lady.I will use FROMYOUFLOWERS.COM again in the future.

Date of experience: May 4, 2015
Scott S.
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Everything was quick and easy
May 4, 2015

Everything was quick and easy.

Date of experience: May 4, 2015
Paul M.
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Lots of options and good prices
May 4, 2015

Lots of options and good prices. When the flowers were delivered. The arrangement looked nothing like what I paid for. The arrangement was sub-standard.

Date of experience: May 4, 2015
Genell G.
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Ordering was easy but delivery charge was spendy

Date of experience: May 4, 2015
mary v.
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Easy to use website
May 4, 2015

Easy to use website. Now if the flowers are delivered as pictured, that will be the key.
That was last week when ordered. Now that they have been received, the bouquet is even smaller than pictured to a point where the vase is almost bigger than the bouquet. Not impressed and will not order again.

Date of experience: May 4, 2015
Vitalij U.
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Nice options
May 4, 2015

Nice options
Now is everything perfect

Date of experience: May 4, 2015
Alejandra F.
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Has such an amazing service
May 4, 2015

Has such an amazing service. I am very satified with the flower arrangements!

Date of experience: May 4, 2015
Anthony L.
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This site mwkes it easy for a man to buy flowers for people. Even if he doesnt know what to buy

Date of experience: May 4, 2015
Donna W.
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The process was very easy and they delivered flowers to a hospital room.
Delivery was on time and in the correct location. Thanks, I will use again.

Date of experience: May 4, 2015
lynda l.
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The picture you posted on the website looks much better than what was received.

Date of experience: May 4, 2015
Morgan Z.
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The website experience was good
May 4, 2015

The website experience was good. Really easy to navigate and finish the checkout process. I did appreciate the phone call that I received to inform me that the flowers weren't going to get there by the deadline I requested and paid extra for. The representative was very nice and refunded the additional fee I paid for the express delivery. Although that wasn't presented as an option I had to ask for it. Having that fee refunded only seems right since it wasn't going to happen. When I saw the flowers that were delivered I was very disappointed to see that they didn't look like the picture that I ordered. When I called customer service the representative was very nice and called the florist who told her that all the flowers were included. If they were they were not the right colors. I chose a bright bouquet with a rich deep pink, bright green poms, a small purple flower and bright sunflowers. The only thing that looked like the picture was sunflowers. Everything else was very light in color and the little purple ones were large heads. Again not like the picture. The representative was very nice but would only give me 30% refund with a gift card. I don't think this is right. I am not one to order flowers very often because they can be quite expensive and when I spend a decent amount on something I expect to get what I ordered. And if not then I should be refunded, in full. I still haven't received the gift card. The refund did come through. But all I got was an email regarding a credit for $12 that expired in 7 days. Which also doesn't seem right. If I am going to be given a credit for a mistake then it should not expire. Or at least that quickly. And there is a good chance I wont order from here again. It is very convenient to order online but if I am not going to get what I ordered then I would rather go to a store.

Date of experience: May 4, 2015