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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kimberly G.
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Wonderful!
May 6, 2015

Wonderful!

Date of experience: May 6, 2015
Ryan S.
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The delivery driver told guard on duty that he had to take the order or he would leave it on the floor, this was not Fromyouflowers driver, it was UPS or FedEx, that was my only complaint, My wife would have never gotten her flowers if the guard was not a nice guy

Date of experience: May 6, 2015
Sue S.
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X
May 6, 2015

X

Date of experience: May 6, 2015
James C.
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Very disappionted the flowers could not arrive on my Mothers Birthday! I recieved a (unkown caller id)phone call@ 4:00 pm on delivery day that They would not be delivered on day requested. I was offered a upgrade and a $20 credit for my next order and a note with flowers when they are delivered 1 day late to the recipiant stating sorry for the delay.which as of this writting (2 days later) I have yet to recieve my credit and the flowers arrived the next day without the sorry for thye lateness note? I guess I will get my credit till after Mothers day (1 week). I would not feel comfortable recomending Fromyouflowers.com due to poor response time and weak lateness offer. I should have canceled.

Date of experience: May 6, 2015
Laurie Y.
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I found you through Upromise
May 6, 2015

I found you through Upromise. Extra charge for same day.

Date of experience: May 6, 2015
Sandra W.
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Thought the handling fee was a bit high, since she is right down the street.

Date of experience: May 6, 2015
Victoria L.
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Very satisfied
May 6, 2015

Very satisfied. Thank u

Date of experience: May 6, 2015
chad m.
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It was ok
May 6, 2015

It was ok

Date of experience: May 6, 2015
Mark S.
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Very simple
May 6, 2015

Very simple- some more options would be benificial

Date of experience: May 6, 2015
Christine C.
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Overall very happy was shocked to see a 14.99 delivery fee

Date of experience: May 6, 2015
Vanessa P.
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Love that you guys have same day delivery!
May 6, 2015

Love that you guys have same day delivery!
BUT I paid for the flowers to arrive before 12 and they did not.

Date of experience: May 5, 2015
M L.
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So far so good...
May 6, 2015

So far so good...we'll see what the flower arrangement looks like!

Date of experience: May 5, 2015
Jerri N.
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The arrangement I ordered for my daughter showed sunflowers in the picture. The arrangement she received had no sunflowers and looked cheap and thrown together. Other than the mason jar and raffia, it looked nothing like the picture on the website. I was very disappointed.

Date of experience: May 5, 2015
EnRicka W.
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I ordered the deluxe and the flowers I recieved was a very small arrangement nothing like the website display

Date of experience: May 5, 2015
Danielle A.
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Pricing for next day delivery and the selection is much better...or so I thought. I had ordered the deluxe arrangement but pretty sure my MIL received the standard arrangement. The flowers were in good shape just disappointed in the size vs.money spent.

Date of experience: May 5, 2015
David X.
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The ordering process wass straight forward and simple. But, I paid extra to make sure it was delivered in the morning. It was delivered in the afternoon.

Date of experience: May 5, 2015
Patrick T.
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Very satisfied
May 6, 2015

Very satisfied

Date of experience: May 5, 2015
Jim S.
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Fast delivery
May 6, 2015

Fast delivery.

Date of experience: May 5, 2015
Sarah E.
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My mother loved the thought behind the flowers she received, but the picture she sent looked far different than the picture I saw while ordering.

Date of experience: May 5, 2015
Andrea D.
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First time ordering from your site
May 6, 2015

First time ordering from your site. The selection was amazing, prices were great and there were various options for shipping dates. Site was easy to navigate. Flowers arrived at door already arranged beautifully in vase, delivery man phoned my mother before dropping them off to make sure she would be home. The arrangement was beautiful and my mother was delighted. Would definitely order from your site again.

Date of experience: May 5, 2015